Voice mail operation User’s Guide
D.10
Optional voice mail feature: Broadcast mailbox (500)
Important: This is a special, optional feature not explained in the tutorial.
Introduction to broadcast mailbox
The broadcast mailbox lets you broadcast a “master” message to all system users’ mailboxes.
When you record a master message in the broadcast mailbox, the ESI phone system instantly copies it
into the mailbox of each user who has recorded a personal greeting.
For easily contacting all system users, the ESI phone system’s broadcast mailbox (500) automatically
consists of all station mailboxes (not guest mailboxes) with personal greetings recorded.
Note: A user can only delete or save his copy of a broadcast message; the broadcast mailbox will retain a
saved group message until deleted by every member of the group.
The master message remains in the broadcast mailbox until all users have saved their copies or deleted
them from their mailboxes.
You may give the broadcast mailbox password to others to allow them to also record master messages.
Setting “0” as the password eliminates the password requirement.
Leaving a broadcast message
Dial 500 and enter the appropriate password (if required).
Deleting a broadcast message from the broadcast mailbox
Enter broadcast mailbox programming by pressing VOICE MAIL,
, then dial 500. You will hear any
previously recorded broadcast messages not yet deleted by all system users. Delete by pressing 7. Exit
by hanging up.
Warning: If you delete the master message from the broadcast mailbox, all remaining copies will
automatically be deleted from the User’s mailboxes.
Example:
You have left a broadcast message reminding everyone of a meeting for Friday. The following
Monday, if the message is still in the broadcast mailbox (indicating that at least one of the persons
has not deleted the message), you can delete it from the broadcast mailbox which will delete it from
all user mailboxes who have not yet heard the message and deleted from their mailbox.
An important note about Quick Groups
Any user can use the Quick Groups
™
feature to send a message to any combination of users (for each
of whom a station key has been programmed) without having to create specific group mailboxes. No
programming is required to initiate Quick Groups.
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