Voice mail operation User’s Guide
D.4
3. The ESI system will start playback of messages with the oldest new message and continue until all
messages are played. The display will show the origination of the message, the countdown duration of
the message, whether new or old, and the time/date of when the message was left.
Cordless
Handset or
24-Key
Feature Phone
48-Key
Feature Phone
(also shows
running playback
time in reverse)
4. At the end of each message, the ESI system prompts you for instructions (see the chart, “Keys’
functions during voice mail message retrieval,” below). Once you’ve learned these prompts, you can
proceed more rapidly by pressing one of the appropriate keys any time during a message or during a
prompt.
5. To exit playback of messages, simply hang up your phone.
Note: If you hang up during playback of a message, the system saves that message and all others that
are not deleted.
Keys’ functions during voice mail message retrieval from an ESI Feature Phone
Key Function name Description
1 Pause Pauses for one minute or until you press 1 again.
2 Time and date/
number toggle
Toggles the bottom line of the display between the message’s time/date and the caller’s
number.
3 Reply Replies to the originator of a message (possible only if message came from another user
in the system). Record your reply at the tone and then press 1 to stop, after which the system
returns you to your mailbox and the message to which you were replying.
4 Back up
(rewind)
• If pressed during message playback, rewinds 4 seconds for each key-press.
• If pressed after the playback has finished, returns to beginning of message.
5 Fast forward Advances playback 4 seconds for each key-press.
(Not available from an analog phone or off-premises location.)
6 Move Moves a copy of the message to another user’s mailbox.
You may move the copy with or without an introduction.
After the move, the system returns you to your mailbox and the original message.
7 Delete Deletes the message from the mailbox (see “Message Recycle Bin,” page D.8).
9 Save Saves the message (it will play as an old message the next time you retrieve messages).
9 9 Save as new Skips over a new message and leaves it as a new message (i.e., it will be played as a
new message the next time you pick up messages). You must press the 9 key twice within
two seconds.
REDIAL Auto-callback Exits your mailbox without erasing the message, and then automatically dials
the number.
1
(Not available from an analog phone or off-premises location.)
ESI-DEX
Store If Caller ID is present, saves to your Personal Dex for later use.
(Not available from an ESI Cordless Handset, analog phone, or off-premises location.)
# Leave a message Lets you record a message in one or more mailboxes. At the prompt, enter the desired
mailbox number. Press # and then enter up to 65 mailbox numbers, using the phone’s
dialpad and programmable feature keys. Mailboxes in a department count toward the
maximum of 65.
Check other box Checks messages in another mailbox (may require a password, depending on the
mailbox’s setting; see “Password,” page C.5).
1
A local call may not be dialed correctly depending on the limitations of the local dialing plan. You may need to dial some of these calls manually.
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