ESI ESI-50 User Manual

ESI Phone
User’s Guide
FOR ESI Communications Servers
ESI-1000 • ESI-600 • ESI-200 • ESI-100 • ESI-50
Covering these current ESI phone models:
ESI 60 Business Phone • ESI 40 Business Phone
24-Key Feature Phone • ESI Cordless Handset II
. . . and these legacy ESI phone models:
48-Key Feature Phone • 12-Key Feature Phone
[Original] ESI Cordless Handset
0450-1047
Rev. L
For on-line help, visit www.esi-estech.com/users.
About ESI
ESI (Estech Systems, Inc.) is a privately held corporation based in Plano, Texas. Founded in 1987, ESI designs and
builds innovative telecommunications products for businesses like yours. Because of their powerful combination of
value and features, ESI products are consistently recognized by industry publications and leaders.
Copyright © 2011 ESI (Estech Systems, Inc.).
Esi-Dex, Quick Groups, Quick Moves, Virtual Mailbox Key, AutoPage, Quick Page and Verbal User Guide
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Panasonic and DBS are registered trademarks of Matsushita Electric Corporation of America. Bluetooth is a registered
trademark of the Bluetooth Special Interest Group (S.I.G.), Inc. Information contained herein is subject to change
without notice. ESI products are protected by various U.S. Patents, granted and pending. Visit ESI on the Web at
www.esi-estech.com.

ESI ESI-50 Specifications

General

Brand	ESI
Model	ESI-50
Category	Server
Language	English

Summary

Introduction

What this User's Guide Covers

Outlines the ESI phone models and features covered by the manual.

How the Guide is Organized

Explains the sectional breakdown of the ESI Phone User's Guide.

ESI Phone Operation

Display and Key Functions

Describes the phone's display elements and the purpose of various keys.

Basic Phone Usage

Explains how to make and answer calls, both internal and external.

Call Handling Features

Covers transferring calls, call waiting, and other call management functions.

Voice Mail Operation

Accessing Voice Mail

Details how to use the VOICE MAIL key and access message features.

Personal Greetings and Messages

Guides on recording personal greetings and leaving messages for callers.

Message Retrieval and Management

Explains how to retrieve, save, delete, and manage voice messages.

Special Keys and Features

Core Special Keys

Explains the functions of the FLASH/RDL, RELEASE, and other special keys.

Esi-Dex and Auto-Dialing

Details how to use Esi-Dex for accessing stored names and auto-dialing.

Optional Features

Lists and describes various optional phone features like Headset, Paging, etc.

Using Esi-Link

Esi-Link Overview and Setup

Introduces Esi-Link, network numbering, and location key setup.

Dialing and Transferring via Esi-Link

Explains how to dial and transfer calls to remote Esi-Link locations.

ACD Agent Operation

Agent Status Management

Guides on logging on/off, using wrap mode, and understanding agent status.

ACD Display Indications

Describes how the phone display shows ACD call status and agent information.

Analog Stations

Analog Station Features and Limitations

Lists available and unavailable ESI features for analog stations.

Voice Mail and Programming for Analog Stations

Covers voice mail operation and station programming for analog phones.