ESI ESI-50 - 12-Key Feature Phone (Legacy Product)

User’s Guide Introduction
A.7
12-Key Feature Phone (legacy product)
The legacy 12-Key Feature Phone, still in use on many installed ESI systems, includes the basic, most
commonly used phone features. This simplified model is available only as a digital model and doesn’t support IP,
ESI’s VIP family of software applications
1
, the Expansion Consoles, speakerphone operation
2
, or Esi-Dex.
Items referenced elsewhere
Item Page Item Page
PROG/HELP soft feature key C.2 PROG/HELP key for Verbal User Guide, tutorial B.1
P/UP (pickup) key E.16 Status indicator lamp D.10
Fixed feature keys E.2 PAGE key E.16
Programmable feature keys D.1
Note: The following features aren’t available on a 12-Key Feature Phone:
• Certain special keys and features (see “Special keys,” page F.1).
• Esi-Dex.
• ACD operation.
Additionally: to use voice mail, conference calling and mute/DND on a 12-Key Feature Phone, you must
program these features into programmable feature keys (see “Programmable feature keys,” page C.3, and
“Optional features,” page F.14).
Hint: On any of these ESI phone varieties (including the Expansion Consoles), you can perform direct
programming by holding down a programmable feature key for at least two seconds (similar to how you
might program a car radio button). This isn’t applicable to the fixed-feature keys which, as their name
implies, are already programmed.
1
For information concerning these software applications, see the ESI Web site at www.esi-estech.com.
2
The 12-Key Feature Phone lacks a hands-free microphone, and therefore can’t serve as a true two-way speakerphone. Its speaker plays pages.