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Details various features of the IP Server 900, including VoIP, fax, and phone models.
Lists optional features and support for Esi-Link, VIP 7, ESI Presence Management, and others.
Describes auto attendant capabilities like levels, branches, and call routing options.
Explains Automatic Call Distribution features for routing calls to departments and agents.
Details how to select numbering plan templates for flexible extension and mailbox assignment.
Allows reassignment of individual extensions, departments, and guest mailbox numbers.
Enables exchanging extension numbers and parameters between two extensions.
Details maximum capacities for stations, IP stations, digital, analog stations, and CO lines.
Lists capacities for voice mail/auto attendant ports, conference ports, and other dedicated ports.
Specifies capacities for voice mail storage, mailbox types, messages per mailbox, and Find-Me numbers.
Explains the function of programming keys used for system configuration and data entry.
Manages core system functions including initialization, passwords, and timing parameters.
Configures CO lines, including analog, T1, PRI, and SIP trunks for call routing and features.
Defines and configures station extensions, including digital, analog, IP phones, and RFID readers.
Sets up auto attendant greetings, branches, routing, and day/night modes for caller navigation.
Manages voice mail settings, including message limits, purge control, and mailbox types.
Allows recording and management of system prompts, directory names, and MOH sources.
Provides system reports for diagnostics, call statistics, SMDR, and Esi-Link network assignments.
Configures IP parameters for IP PBX, Esi-Link, SIP trunks, and universal IP resources.
Initializes the system to its default state, erasing data and custom recordings.
Sets and manages Installer and Administrator passwords for system access.
Allows access to user station programming for forgotten passwords or employee departures.
Sets the system's current time and date, including AM/PM and time zone.
Synchronizes the system clock with Caller ID data for automatic time updates.
Enables automatic adjustment of the system clock for Daylight Saving Time (DST).
Compensates for clock drift by automatically adjusting the system clock speed.
Sets the time for sending a flash hook to the Telco from a digital phone.
Sets the number of rings before a transferred call follows day/night routing.
Defines the time calls remain on hold before recalling to the originating extension.
Configures timers for Automatic Call Distribution (ACD) queues and wrap times.
Enables or disables a beep tone during call recording to indicate recording is in progress.
Enables or disables the audible system connect tone heard when a station answers.
Programs analog COs, T1, PRI, or SIP trunks, setting up incoming call routing.
Selects specific analog CO lines to be programmed for day and night modes.
Optionally assigns custom names to CO lines for identification.
Assigns CO lines to tenants to follow tenant-specific day/night modes.
Groups CO lines for pooled outbound access, specifying line groups.
Assigns unique ring tones to CO lines, overriding station ring tones.
Configures how incoming calls on CO lines are routed based on ring count.
Programs T1 trunks and line parameters, including frame format and line coding.
Selects T1/PRI lines to be programmed, identifying carrier card and available CO lines.
Selects the trunk type emulation (E&M, Loop Start, Ground Start) for T1/PRI lines.
Optionally assigns custom names to T1/PRI lines for identification.
Groups T1/PRI lines for pooled outbound access, specifying line groups.
Assigns unique ring tones to T1/PRI lines.
Configures routing for T1/PRI lines based on ring count.
Programs PRI lines, including channel selection, dialtone, ringback, and tenant assignment.
Groups PRI lines for pooled outbound access, specifying line groups.
Configures routing for PRI lines based on ring count.
Programs SIP trunks for day and night modes, including provider, name, and tenant.
Configures SIP account details, including provider, ITSP, billing, and port numbers.
Programs dial access codes used to gain access to CO lines for toll restriction.
Configures allow and deny exception tables for outbound call toll restriction.
Adjusts the receive volume level for CO lines system-wide.
Configures the system to detect open loop intervals for faster call disconnection.
Adjusts the receive volume level for T1 lines based on signal strength.
Adjusts the receive volume level for PRI lines based on signal strength.
Adjusts the receive volume level for SIP trunks system-wide.
Allows exchanging extension numbers and parameters between two extensions.
Defines extension types and configures their routing and feature assignments.
Configures IP phone networking parameters directly from the phone.
Defines and routes ESI IP phone extensions within the system programming.
Configures SIP phones for local network operation, setting user names and passwords.
Configures SIP phones for remote network operation, including IP and MAC addresses.
Allows or denies basic extension features like call waiting, DND, and toll restrictions.
Defines departments and their call routing methods (In Order, All, VIP OPER, UCD, Pick-up).
Programs ACD departments with parameters for call routing, overflow, and agent priority.
Configures automatic forwarding of calls based on queue limits or exit timers.
Sets call precedence for agents logged into multiple ACD departments.
Forces calls to the next available agent, overriding priority settings.
Assigns the extension that will serve as the VIP 7 ACD database owner.
Clears real-time statistics counters for a specific department.
Sets a daily time for automatic clearing of VIP 7 ACD real-time statistics.
Defines the threshold time for calculating VIP 7 ACD service level performance.
Reassigns numbers outside the numbering template for extensions, mailboxes, and departments.
Programs Esi-Link network dialing, assigning unique network numbers to resources.
Programs feature keys to act as CO line keys for accessing external lines.
Programs feature keys to act as station keys, displaying extension or department info.
Programs feature keys for quick dialing of outside numbers or system speed-dial entries.
Programs access schedules to allow or deny door access with electronic keys at specific times.
Defines auto attendant branches (menu, GoTo, directory, remote) for caller routing.
Outlines the steps for creating and programming auto attendant branches.
Enables announcing extension numbers for direct dialing after directory selections.
Sets the maximum duration for messages, recordings, and greetings.
Establishes rules for automatic message erasure based on age and memory status.
Programs guest and info mailboxes, setting names, types, and call forwarding.
Manages group and broadcast mailboxes for sending messages to multiple users.
Configures options for notifying users of new messages via phone call or pager.
Records or re-records system prompts and auto attendant branch greetings.
Records names for directory branches, allowing callers to find extensions by name.
Selects the source for Message-on-hold (MOH) audio, including defaults and custom recordings.
Guides the process of recording custom Message-on-hold audio prompts.
Adjusts the output volume for custom MOH recordings.
Configures call recording settings for CO lines (analog, T1, PRI, SIP).
Provides system reports like program status and diagnostic reports.
Generates a hard copy of the system's current programming for verification.
Provides diagnostic reports including abnormal calls, PRI status, and alarms.
Retrieves call detail records for abnormally disconnected calls.
Provides current status of each B-channel and D-channel of PRI spans.
Logs the last 128 physical alarm layers for each PRI span.
Provides a log of errors and parameter settings for each PRI span.
Resets PRI error counters, clears alarm history, and clears the maintenance mailbox.
Provides historical data on access door entries from RFID readers.
Details extension usage by ACD department, including call statistics.
Lists network number assignments for Esi-Link verification and reference.
Describes the standard ESI SMDR output format for call records.
Details the comma-separated value SMDR format, readable in spreadsheet applications.
Explains how account codes are included in SMDR records.
Outlines rules for generating inbound/outbound call records and duration times.
Describes the extended SMDR format, including fields for IP, MAC, and Caller ID.
Displays license information for VIP 7, IP stations, and Esi-Link network channels.
Programs system IP parameters for IP/ASC Carrier Cards, IP stations, and NSP.
Programs Esi-Link operation parameters for connecting multiple ESI systems.
Configures SIP trunk parameters, including IP addresses, NAT traversal, and DNS servers.
Selects the IP/ASC Carrier Card to use for Mobile Messaging.
Allocates IP resources such as ESI IP stations, SIP stations, SIP trunks, and Esi-Link trunks.
Programs the unique location number for the local ESI system in an Esi-Link network.
Adds, modifies, or views programming for an Esi-Link location.
Deletes previously entered information about Esi-Link sites.
Programs Esi-Link publish lists to update lamp appearances on other Esi-Link locations.
Allocates the total number of local and remote ESI IP phones.
Allocates the total number of SIP stations.
Allocates the total number of SIP trunks.
Allocates the total number of Esi-Link trunks.
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