IP Server 900 Programming Manual Function 7: Reports
J.1
Function 7: Reports
Report printing
The system’s built-in reports can be output to a PC via IP Server 900 Web ESI System Programmer.
When printing captured reports from the PC to a laser printer use a fixed mono-spaced font (such as Consolas,
Courier New, Andale Mono, or Letter Gothic), 9 points or smaller, to ensure the report is legible.
From either the Installer or Administrator programming menu, select the desired report as shown in Functions
71–76 (starting below).
Important: The reports listed for Function 71 are available only when you’re logged-in with the Installer password.
The report listed for Function 76 is available only if the system is part of an Esi-Link network.
The reports can be printed with either: (1) the data saved for inclusion in future reports, or (2) the data and totals
cleared. (You can’t clear data in either the system program report or the system speed-dial report.)
Reporting functions
• Function 71: System reports (available only when you’re logged-in with the Installer password)
– Function 711: System program report— Provides a hard copy of the system’s current programming.
Compare this with the programmer’s worksheet to verify the accuracy of the programmed data.
– Function 712: Diagnostic reports
• Function 7121: Abnormal call report — Retrieves call detail records for abnormally disconnected
calls, including the PRI q.931 disconnect cause code appended to the end of each call record.
• Function 7122: PRI status report — Provides current status of each B-channel and D-channel of all
the PRI spans in the system.
• Function 7123: Alarm history report — Provides a log of the last 128 physical alarm layers for each
PRI span in the system.
• Function 7124: PRI diagnostics report — Provides a log of errors and parameter settings for each
PRI span in the system. (See also Function 7125, below.)
• Function 7125: Clear diagnostic error counts and alarms — Resets all error counters in the PRI
diagnostics report (Function 7124, above) and clears the alarm history report and maintenance mailbox.
• Function 72: ESI Presence Management access door report — Provides historical data on
access door entry.
• Function 73: ACD department detail report — (See J.7.)
• Function 74: Voice mail statistics report — Provides statistics indicating the message activity in each
mailbox since the data was last cleared.
• Function 75: System speed-dial list — Lists the current system speed-dial numbers. Distribute a copy to
those who are authorized to use them.
• Function 76: NDDS report — Provides a list of network number assignments. This report can be used to
verify network number programming and as a reference when programming flexible number reassignments
in Function 341.
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