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Information about ESI, the company that designs and builds the telecommunications products.
Lists the specific ESI phone models and system features covered in this user's guide.
Explains the organization of the user's guide into distinct sections for easy navigation.
Details the physical layout and main features of the ESI 60 phone.
Describes the physical layout and main features of the ESI 40 phone.
Details the layout and main features of the 48-key feature phone.
Explains how to connect and use optional expansion consoles with ESI phones.
Outlines the layout and main features of the 24-key feature phone.
Describes the features and restrictions of the legacy 12-key feature phone.
Details the features and included accessories of the ESI Cordless Handset II.
Visual guides showing how to connect different ESI phone models to the system.
Step-by-step instructions for connecting and setting up the 60-key expansion console.
Outlines the process for connecting a second expansion console to the system.
Provides advice on optimal placement and factors affecting cordless handset base station performance.
Explains how to access system features and functions using spoken prompts and key guidance.
Details how to get assistance while on a call or during system programming.
Describes how to navigate the user programming menu to access features.
Explains how to use the PROG/HELP key for detailed feature descriptions during setup.
Guides users on recording, deleting, or hearing personal greetings for their mailbox.
Explains how programmable feature keys are configured for direct access to functions.
Details how to create and use speed-dial keys and other feature keys.
Allows activation or deactivation of various station features like call waiting.
Describes how to enable power-saving mode on ESI Cordless Handsets.
Controls audible alerts such as station ring tone and volume.
Covers setting, deleting, and securing user passwords for system access.
Configures how users are notified of new messages via phone or pager.
Allows prioritizing urgent messages for delivery.
Manages call routing based on user presence or specific times.
Manages settings for ESI cellular device integration.
Provides a way to recover deleted voice messages.
Explains how to use the VOICE MAIL key for accessing messages and mailboxes.
Guides on recording and managing personal greetings for mailbox announcements.
Instructions for leaving messages in specific user mailboxes or quick groups.
Features for caller paging and forwarding calls to external numbers.
How new voice messages are indicated on the phone display.
Step-by-step process for accessing voice messages from an ESI phone.
Explains how to navigate and view messages using the ESI 60's visual display.
How to save messages as new and the functions of keys during retrieval.
Using a programmable key to easily access your mailbox.
Accessing voice messages remotely without a display.
Instructions for recording conversations or personal memos.
Efficiently forwarding recorded messages to other users.
Setting up delivery of messages to an external phone number or pager.
Setting up pager alerts and prioritizing urgent voice messages.
Recovering deleted messages and understanding status indicator lamp meanings.
Activating call twinning and configuring the destination number.
Setting up and accessing messages for mailboxes without assigned extensions.
Detailed steps for programming greetings and settings for guest mailboxes.
Explains how group mailboxes facilitate messages to predefined user groups.
Procedures for accessing and removing messages from group mailboxes.
Using a key to monitor group mailbox message pickup.
Configuring numbers and attempts for sequential message notification.
Adjusting notification attempts and accessing cascade mailbox messages.
Setting up mailboxes for collecting question-and-answer responses from callers.
Managing individual questions, passwords, and message recovery.
Explains the various displays on ESI phones and the information they convey.
How Caller ID information is displayed and used on ESI phones.
Details the purpose and number of programmable keys on different ESI phone models.
Identifies keys with pre-assigned functions like FLASH/REDIAL and MUTE/DND.
Describes the meaning of LED indicators associated with phone keys.
How to use the speakerphone and headset for calls.
Explains how to mute the microphone or activate Do Not Disturb mode.
How to obtain internal and outside dial tones for making calls.
Step-by-step guide for answering and placing external calls.
Instructions for managing calls within the ESI system.
How to call or transfer calls using station keys for direct access.
Process for performing a blind or supervised transfer of an external call.
Performing transfers after announcing the caller to the recipient.
Transferring calls to external phone numbers via trunk lines.
Routing callers to a user's mailbox to leave a message.
Step-by-step instructions for setting up multi-party conference calls.
How to enable or disable call forwarding for busy or unanswered calls.
Configuring call forwarding that activates only when a call goes unanswered.
Forwarding calls directly to an external phone number.
How the display indicates an incoming call while another is active.
Making private announcements during call waiting.
Differentiating between standard hold and exclusive hold features.
How to retrieve calls that have been placed on hold.
Specific instructions for placing and retrieving calls on exclusive hold.
Using paging systems and phone speakers for announcements.
How to answer calls ringing at other stations.
Handling external calls and operator station functions.
Usage of the FLASH/RDL key for call management and redialing.
Describes the RELEASE key's role in disconnecting calls and managing call waiting.
Explains the different Esi-Dex indexes and interface prompts.
Steps for using Esi-Dex to auto-dial contacts on different display phones.
Saving contacts automatically using incoming Caller ID information.
Steps for manually adding names and numbers on phones with a two-line display.
Instructions for manually adding contacts on phones with a three-line display.
Final steps for manual contact entry on three-line display phones.
Walk-throughs of using Esi-Dex for saving and dialing contacts.
Using Esi-Dex for speed-dialing and bypassing incoming calls.
Listening to callers leave messages in real-time.
General guidance on using headsets with ESI phones.
Procedures for handling calls using a paired Bluetooth headset.
Discusses potential compatibility problems with Bluetooth headsets.
Setting the phone to automatically connect to an available outside line.
Explains the purpose and LED indications of line keys.
Manually controlling system modes like Day, Night, Holiday, or Auto.
Features for call monitoring and headset connection management.
Keys for managing call forwarding and message monitoring.
Using keys for greetings and accessing Caller ID records.
Describes keys for virtual greetings, paging, and mute/DND modes.
Covers voice mail access, override ring, and call recording features.
Transferring calls between desktop and cordless phones.
Detailed steps for call transfer and using account codes for call tracking.
Explains how to use loop keys for line appearance and their LED status meanings.
Features available and unavailable for analog station installations.
Instructions for making internal and external calls from analog stations.
Methods for transferring external calls and setting up conferences.
Enabling and managing call waiting and using paging systems.
How to answer calls ringing at other stations.
Recording personal greetings and understanding message waiting indicators.
Steps for accessing voice messages from an analog station.
Navigating the programming options for analog stations.
Setting and managing passwords for analog station features.
Setting up delivery of messages to an external phone number or pager.
Selecting delivery methods and recovering deleted messages.
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