ESI 900 - Departments; Automatic call distribution (ACD); Shared-office tenanting; CO line groups

IP Server 900 Programming Manual System capacities
B.2
Departments
Dialing plans (-digits) Four Three
Max. departments 64 20
Department types: Ring-all, ACD, UCD, in-
order, pick-up, attendant
Yes Yes
Max. members, non-ring-all depts. 64 64
Max members, ring-all depts. 64 64
Automatic call distribution (ACD)
Dialing plans (-digits) Four Three
Max. ACD departments 64 20
Max ACD agents per department 64 64
Max ACD agents (system-wide) 191 168
Shared-office tenanting
Dialing plans (-digits) Four Three
Tenants 8 8
CO line groups
Dialing plans (-digits) Four Three
Line groups 9, 8, 71–76 Yes Yes
Max. members, CO ring assignment list 64 64
Translation tables
Dialing plans (-digits) Four Three
Pilot numbers 100 100
Max. DID entries 600 600
System speed-dial numbers
Dialing plans (-digits) Four Three
System speed-dial numbers 1,000 100
Maximum installations of VIP 7 applications
Dialing plans (-digits) Four Three
Installations, VIP 7 PC Attendant Console 8 8
Installations, VIP 7 ACD Supervisor 8 8