The local video is not clear.
Possible reasons are as follows
1 The image quality is too bad.
2 The reading program is wrong. Reboot up the DVR.
3 The data line of the hard disk is damaged.
4 The hard disk is damaged.
5 The hardware of the DVR is damaged.
6 DVR connected via video output not VGA
There is no audio signal in the surveillance window.
Possible reasons are as follows
1 There is no audio device con
nected.
2 The audio lines are damaged.
3 The hardware of the DVR is damaged.
There is audio signal in the surveillance window but no audio signal in playback
Possible reasons are as followed:
1 Setting issues: the audio option is not chosen.
2 The according channel is not connected with the video.
3 There is no audio device connected.
The time is wrong.
Possible reasons are as followed:
1 Setting is wrong.
2 The battery is in bad connection or the voltage is too low.
The motion detect is not working,
Possible reasons are as followed:
1 Settings are not correct in Record Conf.
2 Settings are not correct in Alarm > Motion detect
3 The motion detect area set is not correct.
4 The sensitivity is too low.
I cannot login via web.
Possible reasons are as followed:
1 The OS of the computer is not Windows 2000 service
pack 4 or higher ( Ie Windows XP )
2 ActiveX is not allowed by PC
3 Active X version is older than 8.1
4 Network connection failure.
5 Network setting issues.
6 Invalid password or user name.
There is something wrong with the USB backup
Possible reasons are as follow
1 The data exceeds the USB stick capacity.
2 The USB stick is not compatible.
3 The USB stick is damaged.
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DVR8iP Digiview8iPro Manual_Layout 2 12/03/2014 09:33 Page 18
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