What to do if the ETNA KIV254RVS Hob display keeps flashing when a cooking zone is switched on?
If the display keeps flashing and a pan detection symbol appears when you switch a cooking zone on, it indicates that the pan you are using is either unsuitable for induction cooking or has a diameter that is too small. You should use a correct pan.
What to do if I get an error code on my ETNA Hob?
If you see an error code, it could be due to a dirty control panel or water on it; in this case, clean the control panel. Alternatively, you may have touched two or more keys simultaneously; avoid operating more than one key at a time.
Why does my ETNA KIV254RVS make noise while cooking?
The noise pans make while cooking is caused by the energy flowing from the hob to the saucepan. At high settings, this is perfectly normal for some pans and will not damage either the pans or the hob.
Why does the fan run on my ETNA Hob after it has been switched off?
The fan continues to run after the hob is switched off because the hob is cooling down. This is normal operation.
Why does my ETNA Hob make a ticking sound?
Ticking sounds can occur at lower settings. This is normal operation.
Why does my new ETNA KIV254RVS smell the first few times it's used?
A slight smell is noticeable the first few times the hob is used because the new appliance is heating up. This is normal and will disappear once it has been used a few times. It is recommended to ventilate the kitchen.
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