EN 16
SOLVING PROBLEMS
General
Try the solutions below if you have problems with your oven.
You could save yourself the time and effort of an unnecessary phone
call to customer services.
The food is not cooked
• Close the door properly.
• Check whether a fuse has blown and whether a circuit breaker has
been activated.
Food is overcooked or undercooked
• Check whether the temperature has been set.
There is condensation on the interior of the oven
• This is normal. Wipe the oven clean after use.
The fan keeps working after the oven is switched off
• This is normal. Once the oven has been switched off, the cooling
fan may continue to run for a little while.
Air flow can be felt at the door and the exterior of the appliance
• This is normal.
Steam escapes from the door or the vents
• This is normal.
Storing or repairing the oven
Repairs should only be performed by a qualified service technician.
If maintenance is required, take the plug from the socket and contact
the Etna customer service.
Have the following information to hand when you call:
• The model number and serial number (stated on the inside of the
oven door) and guarantee details.
• A clear description of the problem.
Choose a clean, dry place if you have to store the oven temporarily,
as dust and moisture can damage the appliance.
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