EN 20
TROUBLESHOOTING
General
Try the solutions below if you have problems with your oven. You could save yourself the time
and effort of an unnecessary phone call to customer services.
The food stays raw.
• Check whether the timer has been set correctly.
• Check that the door is properly closed.
• Check that the electricity is working properly (fuse in the circuit breaker box/ plug
in the socket).
The food is overcooked or undercooked.
• Check whether the correct oven function and temperature have been selected.
• Check that the correct cooking time has been set.
The touch keys don’t respond; the display is locked.
• Disconnect the appliance from the power supply for a few minutes (unscrew the fuse or
switch off the mains), then reconnect the appliance and switch it on.
• Set the time again.
Condensation appears inside the oven.
• This is normal. Wipe the oven clean after use.
The fan continues to operate after the oven has been switched off.
• This is normal. The fan will keep working for a while after the oven has been switched off.
Air flow is detected around the door and outer casing.
• This is normal.
Light is reflected around the door and the exterior of the appliance.
• This is normal.
Steam escapes from around the door or vents.
• This is normal.
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