What to do if my EUFY Vacuum Cleaner makes a loud noise?
If your EUFY Vacuum Cleaner suddenly produces a loud noise, try adjusting the suction power level in the eufy Clean app. Check if the rolling brush, filter, dust collector, wheel or suction inlet is stuck. Also, make sure the filter and the brush guard have been properly installed.
Why is the suction power weak on my EUFY RoboVac G30 Vacuum Cleaner?
If your EUFY Vacuum Cleaner's suction power is weak, first check for any obstructions blocking the suction inlet. Then, empty the dust collector and clean the filter with water. You can also select the max suction power level in the eufy Clean app. Finally, ensure the filter isn't wet due to water or other liquid on the floor.
What to do if my EUFY RoboVac G30 suddenly stops working?
If your EUFY Vacuum Cleaner suddenly stops working, check if it is trapped or stuck on an obstacle. Also, check the battery level. If those aren't the problem, see if RoboVac has alerted you with any voice prompts or LED indicators. If you still have trouble, turn off RoboVac, wait for 3 seconds, and then turn it back on.
Why EUFY RoboVac G30 cannot return to the Charging Base?
If your EUFY Vacuum Cleaner cannot return to the Charging Base, remove any objects within 1.6 ft/ 0.5 m to the left and right side and within 4.9 ft/ 1.5 m of the front of the Charging Base. When RoboVac is in the vicinity of the Charging Base, it will return more quickly. Also, clean the charging contact pins.
Why the rolling brush does not rotate on my EUFY RoboVac G30 Vacuum Cleaner?
If the rolling brush does not rotate on your EUFY Vacuum Cleaner, clean the rolling brush, removing any hair wrapped around it or entangled in the ends. Also, check if the rolling brush and brush guard have been installed properly.
How to troubleshoot charging issues with my EUFY Vacuum Cleaner?
If your EUFY Vacuum Cleaner cannot be charged, check if the LED indicator on the Charging Base lights up when RoboVac is not on the Charging Base. If not, reconnect the adapter with the Charging Base and try a new power outlet. Dust off the charging contact pins with a dry cloth and check if you can hear the “Charging” voice prompt when RoboVac is docked onto the Charging Base.
Why can't I schedule cleanings on my EUFY Vacuum Cleaner?
If you cannot schedule cleanings with your EUFY Vacuum Cleaner, ensure the main power switch is turned on and the scheduled time has been set correctly. Check if RoboVac’s power is too low to start cleaning, and remember that RoboVac will not start a scheduled cleaning while already performing a cleaning task. Cleaning schedules are erased when RoboVac is powered off or when reset to factory default settings.
What to do if water does not come out during mopping with my EUFY Vacuum Cleaner?
If water does not come out during mopping with your EUFY Vacuum Cleaner G30 Hybrid, make sure there is enough water in the water tank, check if the mopping module is correctly installed, and see if the water outlets are blocked.
What to do if too much water comes out during mopping with my EUFY RoboVac G30 Vacuum Cleaner?
If too much water comes out during mopping with your EUFY Vacuum Cleaner G30 Hybrid, make sure the water tank has been installed properly. Also, ensure the filter elements are correctly installed in place and check if the dust collector is damaged.
Why is EUFY Vacuum Cleaner cleaning time shorter than usual?
If RoboVac's cleaning time becomes shorter or is less than 100 minutes, make sure RoboVac is fully charged (indicated by a solid blue LED light) before cleaning. If your cleaning time is much less than the time mentioned above, contact eufy customer service for help.
Explains the safety alert symbol and its meaning.
Covers usage, cleaning, battery, and disposal safety guidelines.
Device compliance with FCC rules and interference limits.
Compares features across different RoboVac models (G30, Edge, Verge, Hybrid).
Lists all items included in the RoboVac packaging.
Identifies key components visible from top, side, and bottom of the device.
Details key external components like dust collector, suction inlet, charging base, and water tank.
Explains control button functions and Wi-Fi light meanings.
Provides crucial advice before operating the RoboVac for the first time.
Details foam block removal and side brush installation.
Explains how to set up the charging base and charge the RoboVac.
Guides on downloading the app and connecting RoboVac via Wi-Fi.
How to start, pause, and initiate automatic cleaning modes.
How to set up recurring cleaning schedules via the app.
Options for choosing different cleaning modes through the app.
How to use the intensive spot cleaning function.
Explains automatic suction power adjustment for better cleaning.
Details available suction power settings (Standard, Turbo, Max).
Instructions for installing and using the mopping system.
Guides on connecting RoboVac with voice assistants.
Table detailing cleaning and replacement intervals for parts.
Step-by-step guide to cleaning the dust collector and filter.
Instructions for cleaning the mopping cloth and water tank.
How to clean the main rolling brush.
How to clean and replace the side brush.
Guide to cleaning the device's sensors and charging pins.
Instructions for cleaning the front swivel wheel.
Addresses issues like activation, noise, stopping, and scheduling.
Solutions for weak suction or a non-rotating rolling brush.
Troubleshooting for charging base connection and abnormal movement.
Lists voice prompts and their causes/solutions.
Provides solutions for errors like bumper stuck, wheel stuck, or low battery.
Lists input, battery, power, capacity, and time details.
Provides email, website, and phone numbers for assistance.
The Eufy RoboVac G30 series is a line of robotic vacuum cleaners designed to automate floor cleaning. This series includes the G30, G30 Edge, G30 Verge, and G30 Hybrid models, each offering a range of features to suit different cleaning needs. The RoboVac is primarily designed for indoor use on hard floor surfaces or low-pile carpets, effectively removing dust, debris, and pet hair.
The RoboVac G30 series operates autonomously, navigating your home to clean floors efficiently. It utilizes a Z-shaped cleaning method, systematically covering areas to ensure thorough cleaning. The device is equipped with various sensors, including anti-drop sensors to prevent falls down stairs and hall sensors (on G30 Edge and G30 Hybrid) for improved navigation. It can automatically return to its Charging Base when the battery is low or after completing a cleaning cycle.
The RoboVac can be controlled via physical buttons on the device itself or through the eufy Clean app, which offers extended functionalities. The app allows users to select cleaning modes, set cleaning schedules, adjust suction power, view system status, and receive notifications. For enhanced convenience, the RoboVac G30 series can also be integrated with Amazon Alexa or Google Assistant, enabling voice control for starting, pausing, or returning the robot to its base.
The G30 Hybrid model stands out with its integrated mopping system, allowing it to sweep and mop simultaneously. This feature is ideal for maintaining clean hard floors, though it's recommended for floors without stubborn stains and should not be used on carpets. The mopping system includes a water tank and a washable mopping cloth.
Before initial use, it's crucial to prepare the cleaning area by removing power cords, small objects, and folding tasseled edges of rugs to prevent entanglement. The RoboVac can climb over objects up to 0.63 inches (16mm) in height. Physical barriers are recommended for areas with steep drops or balconies where anti-drop sensors might be less effective on certain floor types (e.g., very dark-colored or reflective floors).
To start cleaning, ensure the main power switch is on and the RoboVac is fully charged. You can initiate auto-cleaning by pressing the play/pause button on the device or through the eufy Clean app. The RoboVac will then determine its cleaning route and systematically clean the area.
Different cleaning modes are available to address specific needs:
Suction power levels can be adjusted through the eufy Clean app, with options for Standard (Default), Turbo, and Max. The selected suction power level will be remembered for subsequent cleaning cycles.
For the G30 Hybrid model, the mopping system requires a few steps:
Scheduling cleanings is possible through the eufy Clean app, allowing users to set specific times for RoboVac to start cleaning from Sunday to Saturday.
Regular cleaning and maintenance are essential for optimal performance and longevity of the RoboVac. Before performing any maintenance, turn off the device and unplug the adapter.
Key maintenance tasks include:
If the RoboVac will not be used for an extended period, turn off the main power switch and recharge the battery at least once every 6 months to preserve its lifespan.
The device provides voice alerts and LED indicators to communicate its status or any encountered problems, such as being trapped, low battery, or sensor issues. Troubleshooting solutions for common problems are provided in the manual, and customer support is available for further assistance.
General| Suction Power | 2000 Pa |
|---|---|
| Battery Life | Up to 100 minutes |
| Dustbin Capacity | 0.6 L |
| Navigation | Smart Dynamic Navigation 2.0 |
| Voice Control | Amazon Alexa, Google Assistant |
| Weight | 5.73 lbs |
| Boundary Strips | Yes |
| Battery Type | Lithium-ion |
| Battery Capacity | 2600 mAh |
| Noise Level | 55 dB |
| Filter Type | High-performance filter |
| Auto Recharge | Yes |
| Multi-Surface Cleaning | Yes |
| Scheduling | Yes |
| Charging Time | 300-360 minutes |
| Connectivity | Wi-Fi |
| Control | App control, Remote control |
| Climbing Ability | 0.63 inches |
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