ANALYSIS AND SOLUTION OF
COMMON PROBLEMS
If the product still can't work normally after performing the steps listed in
the table below, please contact our after-sales department for help.
14
Roller brush alert
when in use
Roller brush alert
During self-cleaning
Roller brush not installed Inatall roller brush
Larg particles or towels
Involved in the roller brush
Clean blockage
Long time use of roller brush Replace new roller brush
Long time use of roller brush Replace new roller brush
Long time use of roller brush Inatall roller brush
Roller brush not installed Inatall roller brush
Roller brush not installed Inatall roller brush
Water leaks from
the bottom
The dirty water tank or its
filter is not installed
Install the dirty water tank
and its filte
Lower suction
The roller brush is entangled
by hair or other objects
The suction nozzle or pipe
is blocked
Clean up the blockage in the
suction nozzle or pipe
There is abnormal
sound when the fan
is running
The dirty water in dirty
water tank has reached
the specified level
Remove the dirty water
tank, dispose the dirty
water before use
The suction nozzle is
blocked
Clean up the blockage in
the suction nozzle
No water comes out of
the floor brush
The clean water tank is
not installed properly
Reinstall the clean water tank
The filter for dirty water tank
is dirty or missing
Clean or install the filter
before use
Clean the roller brush
Reinstall
Water leaks from
air outlet
No float is installed
The filter for dirty water tank
is not dried after cleaning or
using
After cleaning or using, the
filter should be dried before
use again
Install the float
The floor washer
does not work
The roller brush is entangled
by hair or other objects
Dirty water tank is full
Low power
The clean water tank is
short of water Low power
Common Problem Possible Cause Solution
Recharge
Refill the clean water tank
Clean the dirty water tank
Clean the roller brush
The roller brush, roller brush
cover and dirty water tank
are not installed in place
Clean the filter screen before
use
The filter screen above the
float is dirty
There is no water in the
clean water tank
Refill the clean water tank
TECHNICAL PARAMETER
Substance Regulated by China RoHS
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
Part Name
Main body
Handle
Clean water tank
Dirty water tank
× ○ ○ ○ ○ ○
Battery
× ○ ○ ○ ○ ○
Electronic Circuit
Floor brush
○ ○ ○ ○ ○ ○
Accessories
○ ○ ○ ○ ○ ○
Motor
Pb Hg Cd
Cr(VI)
PBBs
PBDEs
CHINA ROHS
Remarks:
This form is prepared in accordance with SJ/T 11364.
○：Indicates that the content of the hazardous substance in all homogeneous materials of
corresponding part is below the limit specified in GB/T 26572.
X：Indicates that the content of the hazardous substance in one or more homogeneous
materials of corresponding part exceeds the limit specified in GB/T 26572.
All components marked with X in table above comply with the EU RoHS directive, namely
Directive 2011/65/EU of the European Parliament and of the Council on the Restriction of
the Use of Certain Hazardous substances in Electrical and Electronic Equipment and its
amendments.
1.
2.
3.
4.
15
Model
FC9 Plus
Rated Power
220W
25V-29V 1AAdapter Rated Output
100V-240V ~ 50/60HZAdapter Rated Input
Working Voltage
21.6V
Charging Time 4-6 hours
Running Time
45 min（automatic mode）
30 min（quick suction mode）
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