EVBox BusinessLine series

Questions and Answers

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anthonygonzalesJul 27, 2025
What to do if the residual current device trips constantly on my EVBox Battery Charger?
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  Linda EvansJul 27, 2025
  If the EVBox Battery Charger's residual current device trips constantly, it may be due to a grounding error. Inspect the electrical wiring for any damage and replace any damaged wiring. Moisture or condensation on electrical connections can also cause this issue, so dry the connections if necessary. Additionally, the problem might be with the vehicle or charging cable itself, in which case, replace the charging cable. Finally, measure the grounding resistance and compare it with the resistance required by the vehicle's supplier.
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Peter BowersAug 6, 2025
How to troubleshoot an EVBox BusinessLine Battery Charger that does not react?
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  Nicole BryanAug 6, 2025
  If your EVBox Battery Charger isn't reacting, it might not be getting power. First, check if the residual current device and circuit breaker in the meter cabinet are on. If those are fine, ensure the main switch in the charging station is on (this might require an electrician). Also, verify the supply cable entering the charging station is live. Finally, try turning the charging station on again.
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Maria HayesAug 16, 2025
Why does my EVBox BusinessLine Battery Charger not emit a clear tone when turned on?
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  Nicholas SchmidtAug 16, 2025
  If your EVBox Battery Charger isn't emitting a clear tone when turned on, it could be due to several reasons. Check if the control current circuit breaker (C6) is on. Also, see if there is 230V on the input terminals of the power supply and 12V on the output terminals. If there's no 12V on the output, switch off the C6 circuit breaker, wait two minutes, and switch it back on. If the problem persists, the power supply should be replaced. Ensure all plug connections, especially to the controller unit, are snugly fit. Lastly, relocate the wiring harness if it runs too close to the 12V supply.

Summary

Safety Regulations

Transport and Storage

Information on how to handle the charging station during transport and storage.

Product Description

General Product Overview

Overview of the EV-Box charging station's general features and compatibility.

Online Model with Modem

Details on the smart charging station's modem and connectivity features.

Safety Features

Safety features of the charging station, including circuit breakers and RCDs.

Mode 3 Controller

Explanation of the Mode 3 Controller and its compliance with standards.

Operation Modes

How to start and operate a charging session using an RFID card.

Warranty Information

Information regarding the warranty coverage for the EV-Box equipment.

Control and Operation

RFID Reader Operation

Step-by-step guide for starting and stopping charging with an RFID card.

Non-RFID Operation

Instructions for operating stations without RFID, using key switch or auto-start.

Installation Guide

Installation Safety Requirements

Essential safety precautions and guidelines for installing the charging station.

Location Selection

Guidance on selecting an appropriate location for installing the charging station.

Power Supply Cable Requirements

Details on selecting and connecting the correct power supply cable.

Wall Mounting Instructions

Instructions and requirements for mounting the charging station on a wall.

Pole Mounting Instructions

Information on mounting the charging station on a pole using specific kits.

Pole Installation (In Ground)

Steps for installing the pole for the charging station directly into the ground.

Pole Mounting on Foundations

Options for mounting the pole on foundations or a concrete floor.

Wall Mounting Bracket Installation

Details on using a wall mounting bracket for installation.

Cable Routing and Connection

Routing and connecting the power supply cable for pole/bracket mounting.

Connecting the Charging Station

Steps for safely connecting the charging station to the power supply.

Finishing Installation Steps

Final steps to complete the installation, including cover fitting and power-on.

Maintenance and Cleaning

Product and Environmental Characteristics

Installing the Modem Externally

Adding Extra Connectors (Satellites)

Technical Specifications

Type Number Guide

Explanation of the model's type number and its components.

Troubleshooting Common Issues

EU Declaration of Conformity

EVBox BusinessLine series Specifications

General

Impact Resistance	IK10
Number of Sockets	1 or 2
Charging Power	Up to 22 kW
Input Voltage	400 V AC (3-phase)
Output Voltage	230 V AC / 400 V AC
Output Current	Up to 32 A
Connector Type	Type 2 (IEC 62196-2)
Communication	OCPP 1.6
Connectivity	Ethernet, 4G (optional)
Authentication	RFID
Charging Cable	Optional