EVBox Wall box Series User Manual (English)

Questions and Answers:

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John AriasAug 4, 2025
Why does the LED ring light up yellow constantly on my EVBox Battery Charger?
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  Renee BrownAug 4, 2025
  If the LED ring on your EVBox Battery Charger lights up yellow constantly, it could be due to several reasons. First, ensure the charging cable plug is properly connected to your vehicle. Check the timer settings on your vehicle, as it may be set to charge at a later time. The vehicle might also be fully charged. Another potential cause is high grounding resistance (for specific vehicles, this must be less than 50 Ohm), which requires a grounding measurement by an electrician. You can also try replacing the charging cable.
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Grant MackAug 10, 2025
What to do if the residual-current device prevents charging on my EVBox Wall box?
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  David EdwardsAug 10, 2025
  If the residual-current device prevents charging and the LED ring flashes red 10 times on your EVBox Battery Charger, there could be a grounding error in the wall box, a defective charging cable, or a fault in the vehicle. An electrician should check the grounding and charging cable. You should also contact your local car dealer to inspect the vehicle.
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cbakerAug 16, 2025
Why is the red LED flashing after using the charge card on my EVBox Battery Charger?
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  allenfrankAug 16, 2025
  If the red LED starts flashing immediately after you hold the charge card against the reader of your EVBox Battery Charger (applicable for RFID cards/key fobs only), it means that the charge card is not authorized for charging at this wall box. Make sure that the charge card or key fob is registered correctly. If you have a Smart Wallbox connected via Wi-Fi, ensure there is proper Wi-Fi reception where the wall box is installed. If the Wi-Fi connectivity is lost, reboot your Wi-Fi router, then reboot the wall box via your App, and check the Wi-Fi reception again.