Troubleshooting 8
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S-027 Interface not detected. All
coffee products are locked.
Please check the interface
connection and setting.
This message only occurs if you use an external
interface (CSI or CCI).
-
S-028 The milk system has been
cleaned without detergent.
The coffee machine is blocked
now until the next cleaning
with Everclean!
Can only occur if you have set the parameter "If
cleaned without detergent" to "Block after 4
days".
The coffee machine is blocked now until the next
cleaning with detergent!
“11.4.7” on
page 102
S-029
Milk fridge door open.
Please close the fridge door
properly.
This message is only set if monitoring of milk
fridge door is activated.
Close the fridge door.
“11.4.7” on
page 102
S-030
Source water tank empty.
Please refill source water tank.
Reed switch has detected that the source water
tank is empty.
- Refill the source water tank.
- Check reed switch and cable.
“9.1” on page 79
S-031
Waste water tank full.
Please empty waste water
tank.
Reed switch has detected that the waste water
tank is full.
- Refill the source water tank.
- Check reed switch and cable.
“9.1” on page 79
S-032 Milk unit not connected.
Water pump has been swit-
ched off.
Milk products blocked!
Contact service organization.
-
S-033 Touch Screen open.
Please close the display pro-
perly.
Machine blocked!
Contact service organization.
-
S-034 Bean hopper front is empty or
locked.
Please refill or unlock the bean
hopper.
The brewing module has detected no coffee pow-
der in the chamber.
The front bean hopper has to be refilled or
unlocked.
“5.4” on page 40
S-035 Bean hopper rear is empty or
locked.
Please refill or unlock the bean
hopper.
The brewing module has detected no coffee pow-
der in the chamber.
The rear bean hopper has to be refilled or
unlocked.
“5.4” on page 40
S-100
Steam boiler is heating...
This message occurs if the steam boiler pressure
is below 0.8 bar and the boiler starts to heat to
the nominal value (e.g. in the morning after
switching on the coffee machine)
-
S-101
Please switch off the machine
This message occurs if the steam boiler has been
emptied or depressurized.
The coffee machine has to be switched off (main
switch).
“5.9” on page 46
S-102 Empty steam boiler...
Contact service organization. -
S-103 Depressurize steam boiler... Contact service organization. -
S-104
Fill steam boiler...
If the water level is lower than the safety level the
steam boiler has to be filled.
Wait until the steam boiler is filled.
-
# Info message Explanation / Corrective action Refer to
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