EVGA Z370 MICRO (121-KS-E375)
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connector that shares its bandwidth, you will need to check and/or change the BIOS
setting related to your device.
If you’ve already checked the cables and confirmed the port is not sharing bandwidth,
test a different device using the same cable and SATA port to see if the issue persists. If
the issue is not resolved, test a different SATA cable, or a different SATA port. Always
test each step one-at-a-time; otherwise, if multiple steps are taken at the same time and
the issue is resolved, then you will not know which change resolved the issue. If you
experience the issue again, you will have a more difficult time resolving the new issue.
To simplify the likely causes:
If other devices work on the ports and with the same cables, then the issue is
the device in question.
If testing shows that either one or more of the ports are bad with a different
device, then the motherboard is likely the issue.
If one or more of the cables test bad with a different device, then replacing the
cable(s) should resolve the issue.
M.2 devices have a bit less to test due to their connection that provides data and power
through a single socket. M.2 devices are installed at an angle, gently pushed down flush
with the motherboard, then fastened into place. M.2 drives only fit one way, and cannot
fit upside-down; however, you can have a bad connection if the card is not pushed all
the way into the slot before bolting it down. Please refer to Page 29 for M.2 hardware
installation, and Page 48 for setup.
Device has power, is seen in BIOS, but cannot be found in Windows:
Lastly, if the device was just added, other troubleshooting in this section has been done,
the device has power and shows up in the BIOS, but is not seen in Windows, then it
may be that the drive needs to be initialized, partitioned, and formatted in Windows.
See Page 80 for instructions.
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