© 2013 VAN OS MEDICAL B.V., Koperslagerij 3, 4651 SK, Steenbergen, The Netherlands
Tel. +31-(0)167-573020, Fax +31-(0)167-573381, E-mail: info@vanosmedical.nl,
www.vanosmedical.nl
9 WARRANTY
9.1 Warranty application
Together with your Excel Galaxy Plus scooter you get the factory warranty. This
warranty is only granted to you as the consumer. It is not intended to be used
commercially (like hiring or institutional use). The warranty is limited to defects to
materials and possible hidden shortages. Excel offers a warranty period of 2 years on
the complete product except the batteries: 12 months.
Also you can find the warranty periods label on the frame of your scooter. See also
chapter 1.
Tip
We recommend the use of only Excel replacement parts. If you do not use
original parts, the warranty will be expired.
9.2 Definition
Your manual is also the warranty form, fill in the relevant details and store it
carefully.
Warranty conditions
The warranty period commences upon the date of purchase. If within the warranty
period, your scooter will be defect, it will be repaired or replaced. However you do
need to provide to Van Os Medical B.V . a complete filled in warranty registration
form, a copy of the bill with the date of purchase and the original packaging.
Tip
Warranty is not transferrable.
For more information and the location of service agents please visit our
website: www.vanosmedical.com
This warranty does not include any labour charges incurred by replacements.
Under normal circumstances no responsibility is accepted when the scooter needs
replacement or repairs as a direct result from:
Not maintaining the scooter and parts according to the recommendations of the
manufacturer, or not using the specific original parts;
Damaging the scooter or parts by inattentive use, accident or wrong use;
Adjusting the scooter or parts, different from the specifications of the
manufacturer, or reparations done before the service agent is warned;
If the product is not equipped with an original factory frame number and
identification label as described in the manual, see chapter 1.
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