ExoAtlet ExoAtlet-II - Trouble Shooting

User’s Manual
http://www.exoatletasia.com
ExoAtlet
Ⓡ
II 77 / 84 Ver 1.0 (2019.03.29.)
10. Trouble Shooting
10.1. When charging
Symptom
Checklist
Solution
method
Battery charging
error
Check
that
the
charger
is
connected to the charging
terminal correctly.
Connect the charger correctly to the
charging terminal.
Check
if
the
charging
light
is
turn on.
If
the
indicator
is
not
turned
on,
contact
your dealer.
Please check the battery state of
charge.
If
the
battery
is
not
charged,
please
charge the battery. If it doesn't work
even though it's charged, please contact
the place of purchase.
Smart Crutch
Battery Charging
error
Please
make
sure
the
charger
is
connected correctly to the
charger.
Connect the charger correctly to the
charging terminal.
Please
make
sure
the
charge
indicator is on.
If
the
indicator
is
not
on,
contact
the
place of purchase.
Please check the battery state of
charge.
If
the
battery
is
not
charged,
please
charge the battery. If it doesn't work
even though it's charged, please contact
the place of purchase.
10.2. When connecting
Symptom
Checklist
Solution
method
When
communication
with the body
does not connect.
Turn on the main body and
beep when the boot is complete.
Please check if the beeper
sounds normal.
When the beeper sounds, please exit
and re-run the application on your
tablet PC.
Please
check
whether
the
pilot,
assistant, and device selection
settings of the application have
been carried out as normal.
Please exit the application and run it
again from the beginning in order.
If you suddenly
lose your
connection
Please make sure the application
on your tablet PC is being
updated.
Applications installed on the tablet PC
may be temporarily disconnected during
the update process. Run the application
again after updating normally.
Make sure that the smart
crutches are not too far from
the main body.
If the main unit and the smart crutches
are separated by more than the
specified distance, the connection may
be lost. Use within specified distance.