EXPERT GRILL 720-0988ED

Questions and Answers

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Nichole MyersAug 7, 2025
What to do if my EXPERT GRILL 720-0988ED Grill won't light immediately?
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  Tyler McgeeAug 7, 2025
  If your EXPERT GRILL Grill doesn't light immediately, ensure there's a spark while lighting the burner. If no spark, check the battery installation. Verify the wire is connected to the electrode assembly. Clean any wires and/or the electrode with rubbing alcohol and a clean swab, then wipe with a clean cloth. Check if other burners operate; if so, inspect the malfunctioning burner's gas orifice for obstructions.
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luis13Aug 13, 2025
What to do if my EXPERT GRILL 720-0988ED only heats to 200-300°F?
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  joseph19Aug 13, 2025
  If your EXPERT GRILL Grill is not heating properly, check the fuel hose for bends or kinks. Ensure the grill area, burner, and orifices are clean, and inspect for any obstructions from spiders or insects. The regulator might have a safety device activated, restricting gas flow even without a leak. To reset it, turn off all burners and close the LP tank valve. Disconnect the regulator, wait one minute, then reconnect and slowly open the LP tank valve fully. Finally, light all burners and observe the temperature.
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Elizabeth PalmerAug 19, 2025
Why is my EXPERT GRILL 720-0988ED Grill regulator making noise?
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  Jeremy HawkinsAug 19, 2025
  The noise from your EXPERT GRILL Grill regulator may be due to a plugged vent hose or a faulty regulator. First, check the vent hole on the regulator for any obstructions and clear it. Then, close the gas control valves, wait ten minutes, and restart the grill. Observe the flames for proper performance; if they are not correct, the regulator may need to be replaced.
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Matthew RogersAug 25, 2025
What to do if the rotisserie burner will not light on my EXPERT GRILL 720-0988ED?
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  Gina WongAug 25, 2025
  If the rotisserie burner on your EXPERT GRILL Grill won't light, first check for debris blocking the electrode. Then, check for a spark jumping from the electrode to the burner. If there's no spark, inspect the battery inside the igniter box by turning it counter-clockwise to open. If it still doesn't light, check to ensure the gas is on.
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Janice NewtonAug 31, 2025
What to do if the rotisserie motor will not turn on my EXPERT GRILL Grill?
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  Leslie BensonAug 31, 2025
  If the rotisserie motor on your EXPERT GRILL Grill isn't turning, ensure it's connected to a properly grounded power supply and the on/off switch is in the 'on' position. Also, confirm the spit is fully inserted into the motor, the load doesn't exceed 40 pounds, and there's no encumbrance or drag.

Summary

Safety Instruction

Danger: Gas Smell

If gas is smelled, shut off appliance, extinguish flame, open lid. If odor persists, keep away and call gas supplier or fire department.

Warning: Flammable Liquids and LP Cylinders

Do not store or use flammable liquids nearby. Unconnected LP cylinders must not be stored near the appliance.

Danger: Operation and Fire Safety

Never operate unattended or too close to structures, combustible materials, or flammable liquids (10ft/3.05m, 25ft/7.62m clearance).

California Resident Warning Notice

Product and fuel combustion can expose you to benzene, known to cause cancer and reproductive harm in California.

Massachusetts Installation Requirements

Installations and repairs must be performed by a qualified or licensed contractor, plumber, or gasfitter licensed by Massachusetts.

Gas Hook-Up

LP Gas Tank Requirements

Details requirements for LP gas tanks, including construction, markings, valve types, and OPD.

LP Gas Hook-Up Procedure

Ensures black plastic grommets are in place and hose does not contact grease tray or grill head.

Connecting the LP Gas Supply

Steps to connect LP gas cylinder: ensure valve off, check threads, hand-tighten regulator.

Disconnecting the LP Gas Cylinder

Steps for safely disconnecting the LP gas cylinder, including turning off valves and detaching the regulator.

Installer Final Check List

Minimum Clearance Requirements

Ensures 91 cm / 36 in clearance from sides and back to combustible construction.

Packaging Removal Check

Confirms all internal packaging and tie-down straps have been removed.

Control Knob Operation Check

Verifies that control knobs operate smoothly and do not stick.

Burner Seating and Orifice Alignment

Checks that burners are securely in place and aligned with the gas orifices.

Regulator Connection and Setting

Confirms correct regulator connection and setting for gas supply.

Unit Leak Test Confirmation

Ensures the unit has been tested for gas leaks and is sealed.

Gas Shut-off Valve Location

Confirms the user knows the location of the gas supply shut-off valve.

Propane Cylinder Safety Cautions

Important cautions regarding propane cylinder storage and filling, emphasizing safety.

Leak Testing

General Leak Testing Procedure

Explains the necessity of leak testing at the installation site due to potential mishandling during shipment.

Preparation Before Leak Testing

Instructions to remove packing material and avoid smoking or open flames during leak testing.

Leak Testing Procedure

Step-by-step guide for performing a leak test using soapy water on gas connections.

Post-Tank Change Leak Check

Reminder to check all gas supply fittings for leaks before each use, especially after changing the LP tank.

Burner Gas Flow Check

Guidance on visually checking burner flames for proper blue and stable appearance, and troubleshooting tips.

Operation Instructions

General Grill Usage

Details burner BTU rating, side port design, knob location, and general cooking principles.

Grilling Techniques

Discusses high heat for searing, adjusting heat for different foods, and the grill's design without lava rocks.

Lighting Instructions

Pre-Lighting Safety Checks

Inspect gas supply hose, avoid using if gas odor is present, and use only supplied regulator/hose assembly.

Main Burner Lighting Procedure

Steps to light the main burner, including turning on gas, pushing/turning knob, and what to do if it doesn't ignite.

Component Identification

Match Lighting Procedure

Steps for lighting the burner using a match and lighting rod if the igniter fails.

Main Burner Illustration

Diagram showing the main burner location on the grill.

Control Knob Functionality

Diagram illustrating the control knob functions: push, turn, and adjust flame.

Care and Maintenance

Stainless Steel Cleaning Guide

Cleaning tips for stainless steel surfaces, emphasizing mild cleaners and direction of grain.

Grill Grate Cleaning Method

Best practice for cleaning grill grates immediately after cooking while hot, using water and a brush.

Grill Burner Cleaning Guide

Instructions for cleaning grill burners, emphasizing proper centering and checking for obstructions.

Main Burner Replacement Guide

Step-by-step guide on how to safely remove and replace a main burner, with warnings.

Grease Tray Cleaning Method

Guidance on how to empty and clean the grease tray, and the use of sand to absorb grease.

Troubleshooting

Spider and Insect Flashback Warning

Warning about spiders and insects in burner tubes causing flashback, and cleaning recommendations.

Spider Inspection Triggers

Conditions indicating the need to inspect burners for spiders or insect nests.

Pre-Service Call Checklist

Checklist to follow before contacting customer service for grill malfunctions.

Grill Preheating Guidelines

Guidelines for preheating the grill lid position and duration based on food type.

Grill Cooking Temperature Settings

Advice on using high and low heat settings for different cooking methods and conditions.

Indirect Heat Cooking Method

Explanation of indirect heat cooking for poultry and large meat cuts to reduce flare-ups.

Ordering Parts

Ordering Replacement Parts

Information required to order correct replacement parts, including model number and part description.

Important: Authorized Parts Only

Emphasis on using only factory authorized parts for safety and to avoid voiding the warranty.

Grill Hints

Grill Cooking Chart

Grill Recipe Suggestion

LIMITED WARRANTY

Exclusions from Manufacturer Payment

List of services or costs not covered by the manufacturer's warranty.

Implied Warranties Disclaimer and Remedies

Details disclaimers of implied warranties and limitations on remedies available to the consumer.

Exploded View

Parts List