F'real FRLB6 - Blender Error Codes Troubleshooting; Error 64: Mix Motor Peak Current Limit; Error 65: Position Motor Peak Current Limit; Error 66: Pump Motor Peak Current Limit

6
Blender Error Codes
Error 64: Mix Motor Peak Current Limit Exceeded
TRIGGER: Mix Motor current exceeds 9.5 amps
1. Check the display freezer temperature. f’real products should be between 0-6°F.
A. Perform the Squeeze Test by squeezing a chocolate milkshake in the middle of the cup. You should be able to squeeze a
dime-size dent in the cup. If not, the product is too cold for blending (see “Too Thick/Too Thin Shakes” on Pg 14).
B. Ensure the product is tempered (see “Too Thick/Too Thin Shakes” on Pg 16).
2. Open the front door and spin the Mix Motor Spindle by hand to ensure it spins freely.
A. If the spindle turns with lile or no resistance, proceed to Step 3.
B. If the spindle won’t turn or is dicult to turn, replace the Mix Motor (Parts Manual: Mixer System).
3. Access the Main Menu and press the “Clear Errors” buon.
4. Remove the right side panel and locate the High Voltage Control Board (HVCB).
Warning: There are areas of High Voltage in the Electronics Bay. Keep the blender unplugged when replacing parts and pracce
cauon when tesng voltages.
A. Measure for DC voltages for the Mix Motor on the HVCB at TB3.
a. If there is voltage present, proceed to Step 4.B.
b. If there is no voltage present, replace the High Voltage Control Board (Parts Manual: Electrical System).
B. Measure the resistance through the Mix Motor wiring. Resistance should be between 4-6 ohms.
a. If out of range, replace the Mix Motor (Parts Manual: Mixer System).
Error 65: Posion Motor Peak Current Limit Exceeded
TRIGGER: Posion Motor current exceeds 8 amps
1. Check the display freezer temperature. f’real products should be between 0-6°F.
2. Check for obstrucons in the path of the Cup Holder.
3. Access the Main Menu and press the “Clear Errors” buon.
4. Remove the right side panel and measure DC voltages for the Posion Motor on the Low Voltage Control Board at TB23.
A. If there is voltage present, replace the Posion Motor (Parts Manual: Linear Moon System).
B. If there is no voltage present, replace the Low Voltage Control Board (Parts Manual: Electrical System).
Error 66: Pump Motor Peak Current Limit Exceeded
TRIGGER: Pump Motor current exceeds 9.5 amps
1. Access the Main Menu and press the “Clear Errors” buon.
2. Remove the le side panel to locate the Rotary Pump Head (RPH) at the boom of the blender. Pull out the plasc shelf
housing the parts. Disconnect the metal band securing it to the Water Pump Motor. Manually turn the sha key on the RPH.
A. If it turns will lile or no resistance, proceed to Step 3
B. If it is dicult to turn or locked up, replace the Rotary Pump Head (Parts Manual: Water System).
3. Remove the right side panel and locate the High Voltage Control Board (HVCB).
Warning: There are areas of High Voltage in the Electronics Bay. Keep the blender unplugged when replacing parts and pracce
cauon when tesng voltages.
A. Ensure the wire harness from the Water Pump Motor is securely connected to the HVCB at TB9.
B. Measure for DC voltages for the Water Pump Motor on the HVCB at TB9.
a. If there is voltage present, proceed to Step 3.C.
b. If there is no voltage present, replace the High Voltage Control Board (Parts Manual: Electrical System).
C. Measure the resistance through the Water Pump Motor wiring. The resistance should be between 8-9 ohms.
a. If out of range, replace the Water Pump Motor (Parts Manual: Water System).
Error 67: Time-Out Occurred During Blending
TRIGGER: Any blend roune me-out parameter exceeded
1. Open the front door and ensure that the Blending Components are assembled/funconing correctly and are ght.
2. Check the display freezer temperature. f’real products should be between 0-6°F.
3. Access the Main Menu and locate the “Procedures Tab” and press the “Calibrate Cupholder” buon.
A. If the “Calibrate Cupholder” procedure is successful, end troubleshoong.
B. Blend a shake. If the error returns, proceed to Step 4.
4. Remove the le, right and rear panels and check the Posion Motor Encoder located on the back of the Posion Motor.
A. Access the Posion Motor Encoder from the back of the blender.
B. Verify that the connector to the encoder is oriented properly. From top to boom, the wire orientaon should be:
Red | Black | Orange | Brown. Verify that the wires are secure. (connued on the next page)