TROUBLE SHOOTING
APPENDIX
ACCESSORIES
Problem
No sound when pressing
the keyboard keys
Pedal does not work
When working with the
iphone / ipad / pod touch
/Android tablet app, you
can hear noise from the
digital piano's built-in
speakers or headphones
Digital piano cannot send
data after connecting with
PC
Cause 1: The volume controller is
set at the minimum '-' position.
Cause 2: An earphone or plug
adapter is inserted in one of the
earphone jacks.
Cause 3: The power is not
connected to the family 220V or
piano is off.
Cause 1: Pedal connection jack
is not plugged into the host.
Cause 2: One end of the pedal is
loose.
Solution 1: Plug the pedal cord
into the main body socket.
Solution 2: Ensure that the
pedal connection cable
connected to one end of the
pedal is tight.
Solution: Before connecting
the digital piano to the iphone /
ipad /ipod touch /Android
tablet, turn or the device's flight
mode or away from other
electronics home appliances.
Solution 1: Turn the volume
control to the right maximum
volume+.
Solution 2: Unplug all
headphone jack connectors.
Solution 3: Turn on the home
power,then press the "POWER”
button to boot.
1. Check and confirm that the
USB data cable is connected to
the digital piano and computer,
and the computer software has
selected the correct music
equipment.
2. Turn off the digital piano
power supply, and then end the
music software on the
computer. Then turn the Digital
Piano back on and restart the
music software on your
computer.
Reasons Solution
Signal interference
Specification: 137.5cm*47cm*110cm Tone: Acoustic Grand Piano
Intonation: ≤3 cents
Output Power: 70W(25W*2+10W*2)
Power Input Parameter: DC 15V 3A
Weight: about 58.5KG
Keys: 88
Range: A2-C5
Name
AC Transformer
Pedal body
Case Body
Left/Right Foot
Combination
Rear Back Plate
Name
Screws
M6×200mm
M6×25mm
1 PCS
1 PCS
1 PCS
2 PCS
4 PCS
4 PCS
2 PCS
Printing
Subject to the box
Quantity Quantity
Specification Parameter Table
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13 14
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