7 INCH DIGITAL PICTURE FRAME
8
Technical Support
Frequently asked questions
1) Q: Can I use touch-enabled technology for my Digital Picture Frame?
A: The LCD screen does not support touch-enabled technology. Please use
the buttons to control the Digital Picture Frame.
2) Q: If I keep showing the same photo for a long time, will it damage the LCD
screen?
A: No. The Digital Picture Frame can display the same photo continuously for
a long time. But it is recommended not to show the same picture continuously
for more than 1 month.
3) Q: Does the Digital Picture Frame have built-in memory?
A: No. The Digital Picture Frame does not have any internal memory to store
your files. . You must use a compatible memory card to play your Media files.
4) Q: What is the maximum picture size?
A: The Digital Picture Frame is able to display pictures up to 10 Mega Pixels.
5) Q: What is the best picture resolution displayed on the screen?
A: The frame’s best resolution is 480 x 234.
6) Q: How come the Digital Picture Frame does not show some of my photos?
A: The Digital Picture Frame is designed to show photos following the same
camera industry standards format as digital cameras. This format is a JPEG
format. Images, such as web images, scanned images, or photos in RAW
format, are not stored according to camera industry standards and therefore
cannot be displayed correctly on the Digital Picture Frame. Please use your
PC applications to convert such images into standard JPEG format before
viewing them on the Digital Picture Frame.