Problem Solver ….continued
PROBLEM POSSIBLE CAUSE WHAT TO DO
Coffee/Tea Stains left in
Cups
• Not enough detergent
being used. To remove
these stains requires a
stronger concentration
of detergent in the
water. Extra detergent
is also required in hard
water areas as minerals
in the hard water
reduce the
effectiveness of the
detergent.
• The product is being
over loaded which is
preventing water
reaching the cups on
the upper cup racks.
• Use good quality
detergent
• Worn plastic and
earthenware tend to
stain more easily
Fill the main-wash
detergent cup to the top &
for best results also fill the
pre-wash detergent cup.
Run on normal or heavy
cycles not Eco.
• See section on
recommended ways of
loading.
• Ensure detergent is
stored in a cool dry
place and do not buy
large quantities.
• Try soaking the cups in
dishwashing detergent
Dishes have blotchy marks
on them that look like
water stain marks not food
• Not enough rinse aid
being used. The water is
not soft enough during
the final rinse and
therefore hard water
droplets containing
impurities are drying on
the dishes instead of
running off during the
dry cycle.
• Confirm that rinse aid
is being used.
• The rinse aid may need
to be turned up to a
higher setting (4 or 5
lights) and for optimum
dry performance run
the DishDrawer® on
normal or heavy cycles
not Eco.
Plastics not drying • Compared to crockery
and cutlery, plastics do
not hold very much
thermal mass. During
the final rinse, dishes
are raised to a hot
temperature to
increase their thermal
mass, because plastics
cannot do this they do
not dry very well.
• Unfortunately
increasing the
temperature of the
final rinse may warp or
melt the plastic.
Plastics will not dry
very well in any
dishwasher.
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