PROBLEM POSSIBLE CAUSE WHAT TO DO
Glasses & Cutlery have a
Cloudy White film on them
and/or Plates have a White
Chalky film on them
Hard water & not enough
detergent being used. Minerals
from the water are building up
on the dishes.
• Once this film forms on
the dishes it cannot be
removed in the
dishwasher. The dishes
will need to be cleaned by
soaking them in an acidic
solution such as white
vinegar and water.
• To prevent the build up
reoccurring, fill both the
main-wash & pre-wash
detergent cups to the top
with a powder detergent
and we would recommend
running on a normal cycle.
• In problem areas with
very hard water the
customer may need to use
a detergent additive
designed for use in hard
water areas or fit a water
softener to the incoming
water supply.
Glassware shows rainbow
colours, milky appearance and
/ or scratches
Check glassware is dishwasher
proof.
• If in soft water situation
use less detergent (follow
user guide)
• Ensure there is rinse aid
in the dispenser,
• Do not overload the
DishDrawer®
• Use the Normal wash
programme.
Items looks smeary, glassware
and knife blades look bluish
• Too much rinse aid • Reduce the rinse aid
setting
Staining Silverware • Bronze tarnish
• Food soil tarnish
• Contact with detergent
• Silver & stainless steel
cutlery in contact during
the wash
• Clean the food soils
before loading particularly
acidic type foods
• Ensure detergent does not
come into contact with any
items in the dishwasher.
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