39
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE WHAT TO DO
Unclean dishes Wash program unsuitable
for the load.
See your ‘Quick start guide’ for a suitable
wash program, or the soils were too
heavily baked on and dishes may need
soaking.
Spray arm unable to
rotate.
Ensure no items are obstructing the spray
arm path.
Make sure the spray arm is mounted
correctly and free to rotate.
Drawer overloaded/
incorrectly loaded.
Refer to the section on loading.
Filter plate/drain filter is
incorrectly inserted.
See section ‘User maintenance
instructions’.
Detergent put in the
wrong compartment of
the dispenser.
Detergent must be placed in the large
compartment. See section ‘Adding
detergent’ for information.
Excess food not removed
from dinnerware prior to
loading.
Scrape all food scraps off dinnerware prior
to loading.
Unsuitable detergent. Use detergents suitable for automatic
dishwashers. See section ‘Adding
detergent’ for examples of suitable and
unsuitable detergent types.
Not enough detergent. See section ‘Wash programs and detergent
quantities’ or follow the detergent
manufacturer’s instructions.
Spray arm holes are
blocked.
Clean the spray arm.
Filter plate/drain filter is
blocked.
Clean the filter plate and drain filter.
Hard water Increase the rinse aid setting and the
amount of detergent. See section ‘Water
hardness and dishwashing’.
Models with built-in water softener
(‘H’ models only):
Increase the water softener setting. See
section ‘Water softener’.
Models without built-in water softener:
If living in an area with very hard
water, consult a plumber on installing a
household water softener.
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