SUPPORT
..................................................................................................................................................................................................................................
TROUBLE SHOOTING
SUPPORT
TABLET CONTROLLER ISSUES
The Controller does not turn on / no Power to the Tablet Controller
1. Make sure that the battery is fully charged. If unsure recharge again until the fully charged indicator is
visible.
2. Battery has discharged and is no longer rechargeable. Service required.
DISPLAY ISSUES
The Display does not turn on / not visible
1. Make sure that the Controller is fully charged. If unsure recharge again.
2. Turn off the Tablet Controller and reboot.
3. Reload Firmware.
The FITLIGHTS™ do not change colour
1. Check that the program is set to change colour as defined.
2. Reboot the Tablet Controller.
3. Check that you have a good wireless connection to the Lights.
The FITLIGHTS™ do not connect to the Controller Tablet
1. Check that the Lights are fully charged
2. Reboot the Tablet Controller.
3. Check that the Tablet Controller is fully charged.
4. Restart the wireless by touching restart on the Tablet Controller set up screen.
5. Check that the Dongle is properly connected to the Tablet Controller.
The Display Touch Screen does not function
1. Turn off the Tablet Controller and Reboot.
2. Reload Firmware.
57
To Next Page
Loading...