7
Trouble shooting
Before calling a service supplier,
please check the following possible causes.
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Water is not heating. • The plug may be loose in the socket. Firmly insert the plug in the socket.
• The power switch may be in the OFF position. Put the power switch in the ON position.
The amount of water • The mesh filter may be blocked Clean the mesh filter with a brush once every
dispensed is too small and/or )6&4 egap eeS( .shtnom owt.elacs htiw
is dripping too slowly. If this brings no improvement, please
change the filter. (See the back cover)
• The tank and internal parts through which Please contact your local Flavia
®
water flows are blocked with scale. Beverage System Supplier.
• Just before and after finishing heating the This is perfectly normal.
delivered volume may be low.
The walls of the tank have •
The cause of this are scale deposits.
Please contact your local Flavia
®
changed color, there is a milky
*Water with a large content of minerals in it such
Beverage System Supplier.
white layer floating on top of
as mineral water or ionised water, is more likely
the water in the tank and/or the
to cause a change of color and/or the appearance
sound of the water when
of a white layer on the surface of the water.
heating is louder than is usual.
The taste of beverages and • The carbon filter may need replacing. Please replace the carbon filter once a year.
hot water from the appliance (See back cover)
have deteriorated.
Beverages and hot water from • Purifying agents in the water supply can leave traces of odour.
the appliance have an unpleasant • When the appliance is new, resin used in manufacture may give off a mild odour. This will
odour. disappear with use.
•
If the appliance is placed on surfaces such as a vinyl sheet, the odour may be carried over into the water.
• The separator may not be properly inserted. Correct position of the separator. (See page 4)
Beverages and heated water • Fresh water has been added to the tank in To make a beverage, please wait for the green
are not hot enough. Keep warm mode immediately before making light to come on. For hot water, please wait
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■ When making a beverage
The appliance is not operating
after inserting a beverage
filterpack in the filterpack holder.
( is lit)
The appliance makes a ‘pop’ sound
when the start button is pressed
to start making a beverage.
■ When dispensing hot water
Cannot release the lock.
Hot water won’t dispense.
Hot water stops coming out when
the key is pressed.
■ In case you see the following
indicators is lit
Both and are lit
■ If the following indicators are on, the appliance is malfunctioning.
Two lights are on simultaneously
and
Please contact your local Flavia
®
Beverage System supplier.
and
Advise the supplier which lights are on.
and
If the problem is not fixed after checking the above given possible causes, pull the plug out of the socket and contact your lo cal Flavia
®
Beverage System supplier.
• Allow approximately 15 seconds for the
beverage to be dispensed.
? Press the start button and open the filterpack
holder.
? Re-select the desired beverage setting.
?
Close the filterpack holder and press the start button
.
This is perfectly normal
Press the key. The light will come on
* After the light goes off, the lock will be auto-
matically reset after approximately 10 seconds
Remove the filterpack from the filterpack holder.
close the filterpack holder and lower the start
button into its original position.
Close the filterpack holder and lower the
start button into its original position.
A used beverage filterpack may have been left in the
filterpack holder. The ‘Remove-filterpack’ light is on)
The lock may not have been released.
The start button may be raised, and/or the
filterpack holder may be open.
When pressed once and held down, the amount of hot water dispensed is equal to approximately 8oz
• Make sure that the appliance has been filled
with water before turning the power switch on.
• The level of water in the tank may be low.
This may occur temporarily when water is
poured into the tank.
Make sure the tank is filled with water. Turn
the power switch off and turn it back on after
10 seconds.
Water supply indicator is working
Fill with water.
• On the setting, the filterpack is filled with
air which makes the ‘pop’ sound.
When the light is green, the lock cannot be released.
9
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