Do you have a question about the Follett Symphony Plus and is the answer not in the manual?
SensorSAFE™ infrared or one-hand lever dispense reduces cross-contamination risk.
Incorporates advanced ice making technology for superior performance and efficiency.
Automatically flushes twice per hour to remove impurities, enhancing taste and reliability.
Features EPA/FDA/NSF-approved Agion™ for inhibiting biological growth on components.
Reduces preventive maintenance time by 50-75% with a simple three-step process.
The Follett Symphony Plus ice and water dispensers are designed to provide reliable ice and water service with a strong emphasis on sanitation, ease of maintenance, and energy efficiency. These dispensers are available in over 30 different models, including freestanding, countertop, and wall-mount configurations, to suit various application needs.
The primary function of the Symphony Plus dispenser is to produce and dispense Chewblet ice, a patient-preferred ice type, along with water. The ice-making process is supported by high-performance ice-making technology, featuring an industry-exclusive stainless steel jacketed evaporator. This design eliminates wrapped refrigerant tubing, solder, and air gaps, which maximizes heat transfer and ice-making capacity. The evaporator's corrosion-resistant design ensures durability even with aggressive water conditions. A cutter-style stainless steel auger with a helix profile cleanly cuts ice film from the inner wall of the evaporator with minimal radial loading. Form-fitting evaporator insulation further reduces condensation and maximizes efficiency.
The dispensers offer various dispense options, including SensorSAFE™ infrared ice dispense or a one-hand lever dispense. The SensorSAFE™ infrared dispense is particularly beneficial as it reduces the chance of cross-contamination, enhancing hygiene. The units are constructed with a stainless steel cabinet and accent trim, providing a clean and professional appearance suitable for healthcare environments.
The Symphony Plus dispensers are designed for user convenience and safety. The SensorSAFE™ infrared dispense option allows for touchless operation, which is crucial in environments where hygiene is paramount. Alternatively, the one-hand lever dispense provides a traditional, easy-to-use method for ice and water retrieval. The patient-preferred Chewblet ice is a key feature, offering a soft, chewable ice that is often preferred by patients.
An intuitive control board with LED diagnostics simplifies operation and maintenance. This user-friendly interface provides instant status updates, making it easy to monitor the dispenser's performance and identify any issues. The control board displays various statuses such as "Cleaner full," "HI pressure," "Hi amps," "Service," "Maint/Clean," "Low water," "Time delay," "Sleep cycle," "Making ice," "Low bin," and "Power ON," offering comprehensive insights into the machine's operation.
For quiet environments, the Quiet Night™ sleep mode is a valuable feature. This mode reduces the number of compressor starts, especially overnight, thereby minimizing noise disruption. The system also incorporates optimal staging of the fan and gearmotor to mask compressor noise during startup, further contributing to a peaceful environment.
Sanitation and serviceability are core aspects of the Symphony Plus design. The dispensers incorporate several features to ensure a high level of hygiene and ease of maintenance.
These features collectively ensure that the Symphony Plus dispensers are not only efficient in producing ice and water but also easy to maintain, highly sanitary, and reliable for long-term use in demanding environments.
| Model | Symphony Plus |
|---|---|
| Category | Ice Maker |
| Ice Type | Chewblet Ice |
| Cooling Type | Air-Cooled |
| Installation Type | Freestanding |
| Electrical Requirements | 115V/60Hz/1Ph |
| Dispenser Type | Touch Free or Push Button |











