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Follett Symphony 25CI400A User Manual

Follett Symphony 25CI400A
48 pages
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Ice and Water Dispensers
25CI400A/W, 25HI400A, 50CI400A/W, 50HI400A
Installation, Operation and Service Manual
Following installation, please forward this manual
to the appropriate operations person.
Order parts online
www.follettice.com
25/50HI400A-S Wall Mount Dispenser
with SensorSAFE Dispensing
25/50CI400A/W-L Countertop Dispenser
with Lever Dispensing
25/50CI400A/W-S Countertop Dispenser
with SensorSAFE™ Dispensing
25/50HI400A-SI Wall Mount
Ice-only Dispenser with
SensorSAFE Dispensing
25/50CI400A/W-LI Countertop Ice-only
Dispenser with Lever Dispensing
25/50CI400A/W-SI Countertop
Ice-only Dispenser with
SensorSAFE™ Dispensing
00187153R09
801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com

Table of Contents

Questions and Answers:

Follett Symphony 25CI400A Specifications

General IconGeneral
ModelSymphony 25CI400A
TypeCountertop Ice and Water Dispenser
Cooling MethodCompressor
Storage Capacity25 lbs
Dimensions25.13" H x 16.13" W x 24.25" D
Weight120 lbs
Capacity25 lbs
Cooling SystemAir-Cooled
Voltage115V
Power Supply115V

Summary

Ice and Water Dispensers

Installation, Operation and Service Manual

Covers the installation, operation, and service procedures for the ice and water dispensers.

Welcome to Follett

Before You Begin Installation

Provides initial instructions and checks before commencing dispenser installation.

Contact and Model Information

Lists contact details and explains Follett model number conventions.

Safety and Operational Warnings

Highlights critical safety warnings and important operational notices for the equipment.

Specifications

Dimensional Data for Models

Details the physical dimensions for both countertop and wall mount versions of the dispensers.

Electrical

Ambient

Plumbing

Ventilation and Service Clearances

Uncrated Weight

Installation

Before You Begin Installation

Provides initial instructions and checks before commencing dispenser installation.

Countertop Dispenser Installation (Rear Utilities)

Details the installation process for countertop dispensers with rear utility exits.

Installation

Countertop Dispenser Installation (Bottom Utilities)

Guides the installation of countertop dispensers featuring bottom utility exits.

Utility Connections and Final Steps

Covers final utility connections and steps for completing the dispenser installation.

Installing Wall Mount Dispensers

Sink Requirements and Bracket Installation

Specifies minimum sink requirements and provides guidance for installing the wall mounting bracket.

Installing Wall Mount Dispensers

Wall Mount Utility Connections and Securing

Details the process of connecting utilities and securing the wall-mounted dispenser.

Cleaning/Descaling and Sanitizing

Recommended Intervals and Frequencies

Lists the recommended frequencies for cleaning, descaling, and sanitizing the system.

Weekly and Monthly Cleaning Tasks

Details the specific cleaning procedures to be performed weekly and monthly.

Cleaning/Descaling and Sanitizing

Semi-Annual Cleaning and Ice Machine Descaling

Details the semi-annual cleaning and descaling process for the ice machine.

Cleaning/Descaling and Sanitizing

Ice Machine and Dispenser Sanitizing Procedures

Covers the procedures for sanitizing both the ice machine and the dispenser components.

Service

Ice Machine Operation and Icemaking Process

Explains the four functional systems of the ice machine and the step-by-step icemaking process.

Disassembly and Replacement Instructions

Dispense Wheel, Drive Bar, and Motor Removal

Details the removal process for the dispense wheel, drive bar, and wheel motor assembly.

Ice Transport Tube Replacement

Provides instructions for replacing the ice transport tube, including necessary precautions.

Ice Machine Removal

Safety Warning and Initial Removal Steps

Emphasizes safety precautions and outlines the initial steps for removing the ice machine.

Ice Machine Removal

Water Line Disconnections and Unit Extraction

Covers disconnecting water lines and extracting the ice machine from its housing.

Evaporator Disassembly

Evaporator Disassembly Steps and Component Removal

Details the process for disassembling the evaporator, including component removal.

Evaporator Reassembly

Gearmotor Replacement

Fan Removal

Electrical Systems

Electrical Component Locations

Illustrates the location of key electrical components within the ice machine and dispenser.

Wiring Diagrams

Lever Dispense Model Wiring Diagram

Shows the electrical wiring diagram for the lever dispense model of the ice and water dispenser.

Wiring Diagrams

SensorSAFE Dispense Model Wiring Diagram

Presents the electrical wiring diagram for the SensorSAFE dispense model.

Ice Machine Operational and Diagnostic Sequences

Circuitry Notes and Operational Stage Overview

Explains key circuitry notes and provides an overview of the ice machine's operational stages.

Normal Operation Stages

Stage 1: Initializing and Water Sensing

Describes the initial power-up sequence and water sensing during Stage 1.

Stage 2: Water OK and Component Activation

Details the activation of components like the gearmotor and compressor in Stage 2.

Normal Operation Stages

Stage 3: Ice Production Mode Operation

Explains the normal ice production phase, Stage 3, when the machine is actively making ice.

Stage 4: Ice Harvest and Off-Cycle Delay

Covers the ice harvest process and the initiation of the off-cycle delay in Stage 4.

Normal Operation Stages

Stage 5: Drive Motor Shutdown and Timer

Describes the drive motor shutdown and the 20-minute timer activation in Stage 5.

Stage 6: Cycle Completion and Restart Readiness

Details the expiration of the off-cycle timer and readiness for the next start-up in Stage 6.

Diagnostic Sequences

Stage 7: Over-Torque Error (20M LED)

Explains the diagnostic sequence for an over-torque condition indicated by the 20M LED.

Stage 8: Over-Torque Error (60M LED)

Details the diagnostic sequence for a subsequent over-torque condition indicated by the 60M LED.

Diagnostic Sequences

Stage 9: Consecutive Over-Torque Errors (2ND LED)

Describes the diagnostic sequence for two consecutive over-torque events indicated by the 2ND LED.

Stage 10: Low Water Level Alert (WTR LED)

Outlines the diagnostic sequence for a low water level condition indicated by the WTR LED.

Refrigeration Cycle

Diagram and Component Identification

Illustrates the refrigeration cycle, identifying key components and their function.

Refrigeration Data

Ice Production and Capacity Testing

Provides tables for ice production based on ambient and water temperatures, and instructions for testing.

Refrigerant Handling and System Requirements

Details refrigerant charge specifications, replacement procedures, and system evacuation protocols.

Dispenser Troubleshooting

Initial Checks and Lever Model Troubleshooting

Covers initial troubleshooting steps and guides for lever-actuated dispenser models.

SensorSAFE Model Issues and Board Diagnostics

Addresses troubleshooting for SensorSAFE models, including LED status and lens/sensor issues.

Ice Machine Troubleshooting

Troubleshooting No Ice or Low Ice Production

Provides solutions for common ice machine issues like no production, low production, or poor ice quality.

Ice Machine Troubleshooting

Troubleshooting Compressor, Motor, and Airflow Problems

Offers solutions for intermittent compressor cycling, motor failures, and ventilation issues.

Dispenser Replacement Parts

Exterior Dispenser Components Identification

Lists and illustrates replacement parts for the exterior of the dispenser unit.

Dispenser Parts - Lever Models

Chute and Splash Panel Parts (S/N D61292+)

Details replacement parts for chute and splash panel areas of lever models with serial numbers D61292 and above.

Dispenser Parts - Lever Models

Chute and Splash Panel Parts (S/N <D61292)

Details replacement parts for chute and splash panel areas of lever models with serial numbers below D61292.

Dispenser Parts - Lever Models

Electrical Box Component Identification

Illustrates and lists replacement parts for the electrical box of lever dispense models.

Dispenser Parts - SensorSAFE Models

Chute and Splash Panel Parts (S/N D61292+)

Details replacement parts for chute and splash panel areas of SensorSAFE models with serial numbers D61292 and above.

Dispenser Parts - SensorSAFE Models

Chute and Splash Panel Parts (S/N <D61292)

Details replacement parts for chute and splash panel areas of SensorSAFE models with serial numbers below D61292.

Dispenser Parts - SensorSAFE Models

Electrical Box Component Identification

Illustrates and lists replacement parts for the electrical box of SensorSAFE dispense models.

Dispenser Parts - Drive System

Wheel Motor and Drive Assembly Parts

Lists and illustrates the replacement parts for the wheel motor and drive system.

Water and Drain System Components

Ice Machine Parts: Evaporator Assembly

Ice Machine Parts: Air-Cooled Units

Air-Cooled Ice Machine Components Diagram

Presents a diagram and list of replacement components for air-cooled ice machines.

Ice Machine Parts: Air-Cooled Units

Air-Cooled Ice Machine Components List

Provides a comprehensive list of replacement parts for air-cooled ice machines.

Ice Machine Parts: Water-Cooled Units

Water-Cooled Ice Machine Components Diagram

Presents a diagram and list of replacement components for water-cooled ice machines.

Ice Machine Parts: Water-Cooled Units

Water-Cooled Ice Machine Components List

Provides a comprehensive list of replacement parts for water-cooled ice machines.

Ice Machine Parts: Electrical Components

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