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Follett 25CI400W User Manual

Follett 25CI400W
48 pages
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Ice and Water Dispensers
25CI400A/W, 25HI400A, 50CI400A/W, 50HI400A
Installation, Operation and Service Manual
Following installation, please forward this manual
to the appropriate operations person.
Order parts online
www.follettice.com
25/50HI400A-S Wall Mount Dispenser
with SensorSAFE Dispensing
25/50CI400A/W-L Countertop Dispenser
with Lever Dispensing
25/50CI400A/W-S Countertop Dispenser
with SensorSAFE™ Dispensing
25/50HI400A-SI Wall Mount
Ice-only Dispenser with
SensorSAFE Dispensing
25/50CI400A/W-LI Countertop Ice-only
Dispenser with Lever Dispensing
25/50CI400A/W-SI Countertop
Ice-only Dispenser with
SensorSAFE™ Dispensing
00187153R09
801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com

Table of Contents

Questions and Answers:

Follett 25CI400W Specifications

General IconGeneral
Model25CI400W
TypeCountertop
Ice Production400 lbs per day
Storage Capacity25 lbs
Electrical115V/60Hz
CertificationsNSF

Summary

Welcome and Initial Setup

Before You Begin Installation

Key preparatory steps and checks before commencing installation of the ice dispenser.

Contact and Model Information

Provides essential contact details for Follett Corporation and guidance on understanding model numbers.

Product Specifications

Electrical and Ambient Specifications

Details electrical requirements, voltage, phase, and acceptable ambient operating conditions.

Plumbing and Clearances

Specifies water inlet/outlet connections, drain requirements, and necessary ventilation clearances.

Uncrated Weight

Lists the weight of the ice dispenser units before packaging is removed.

Installation Procedures

General Installation Guidelines

Covers essential steps like leveling, utility connections, and initial placement considerations.

Countertop Dispenser Installation

Step-by-step instructions for installing countertop models, including anchoring and utility hookups.

Wall Mount Dispenser Installation

Detailed instructions for mounting the dispenser securely to a wall, including bracket placement.

Cleaning, Descaling, and Sanitizing

Cleaning Schedules and Intervals

Provides a recommended schedule for cleaning, descaling, and sanitizing the ice machine and dispenser.

Weekly and Monthly Cleaning

Outlines specific cleaning tasks for weekly and monthly maintenance of the dispenser components.

Semi-Annual Cleaning and Sanitizing

Details the comprehensive cleaning and sanitizing procedure required semi-annually.

Ice Machine Cleaning and Sanitizing

Specific steps for cleaning and descaling the ice machine using approved solutions.

Dispenser Cleaning and Sanitizing

Procedures for cleaning and sanitizing the dispenser components, including the storage bin.

Service and Maintenance

Ice Machine Operation Overview

Explains the four functional systems of the ice machine and their roles in production.

Icemaking Process Description

Details the step-by-step process of ice formation, harvesting, and transport within the machine.

Disassembly and Replacement Steps

General instructions for safely disassembling components for maintenance or replacement.

Dispense Mechanism Component Removal

Guides for removing specific parts of the dispense mechanism, like the wheel and motor.

Ice Machine Removal Procedure

Steps required to safely remove the ice machine unit from the dispenser assembly.

Evaporator Component Disassembly

Detailed procedure for taking apart the evaporator assembly for inspection or repair.

Evaporator and Gearmotor Service

Instructions for reassembling the evaporator and replacing the gearmotor assembly.

Fan Removal Procedure

Steps to safely remove the fan and its shroud for maintenance or replacement.

Electrical Systems and Diagrams

Electrical Component Locations

Diagrams showing the placement of key electrical components within the dispenser and ice machine.

Lever Dispense Wiring Diagram

Schematic illustrating the electrical connections for models with lever dispensing.

SensorSAFE Dispense Wiring Diagram

Schematic illustrating the electrical connections for models with SensorSAFE dispensing.

Ice Machine Operational Sequences

Circuitry and Signal Notes

Provides important notes on power sources, signal inputs, and LED indicators for operation.

Normal Operation Stages 1-2

Describes the initial stages of normal ice production, including water sensing and component startup.

Normal Operation Stages 3-4

Details the normal icemaking process, including compressor engagement and the start of the off-cycle.

Normal Operation Stages 5-6

Explains the latter stages of the normal cycle, including the off-cycle timer and restart sequence.

Diagnostic Sequences Stages 7-8

Outlines diagnostic sequences indicating over-torque conditions and their duration.

Diagnostic Sequences Stages 9-10

Describes diagnostic sequences for multiple over-torque events or low water conditions.

Refrigeration System Cycle

Refrigeration Performance Data

Ice Production and Capacity Testing

Data on ice production rates based on ambient and water temperatures, and how to perform a capacity test.

Compressor and Gearmotor Specifications

Provides current draw specifications for the compressor and gearmotor data.

Refrigerant and Evacuation Requirements

Details refrigerant charge specifications, replacement requirements, and system evacuation procedures.

Ambient Operating Limits

Specifies the minimum and maximum acceptable air and water temperatures for operation.

Troubleshooting Guides

Dispenser Troubleshooting Steps

General checks to perform before calling for service on dispenser issues.

Lever Model Troubleshooting Details

Specific problem indicators and corrective actions for lever-operated dispensers.

SensorSAFE Troubleshooting Details

Troubleshooting guide for SensorSAFE models based on control board LED status.

Lens and Sensor Troubleshooting

Steps to diagnose and resolve issues related to the dispenser's optical sensors.

Ice Machine Troubleshooting

Parts Identification

Dispenser Exterior Parts

Exploded view and part numbers for the external components of the dispenser.

Lever Dispense Chute/Splash Panel (S/N D61292+)

Part identification for chute and splash panel assemblies on lever models, S/N D61292 and above.

Lever Dispense Chute/Splash Panel (S/N <D61292)

Part identification for chute and splash panel assemblies on lever models, S/N below D61292.

Lever Dispense Electrical Box Parts

List of parts for the electrical enclosure of lever dispense models.

SensorSAFE Dispense Chute/Splash Panel (S/N D61292+)

Part identification for chute and splash panel assemblies on SensorSAFE models, S/N D61292 and above.

SensorSAFE Dispense Chute/Splash Panel (S/N <D61292)

Part identification for chute and splash panel assemblies on SensorSAFE models, S/N below D61292.

SensorSAFE Dispense Electrical Box Parts

List of parts for the electrical enclosure of SensorSAFE dispense models.

Wheel Motor and Drive System Parts

Exploded view and part numbers for the wheel motor and drive system components.

Water and Drain System

Ice Machine Component Parts

Evaporator Parts

Diagram and part numbers for the evaporator assembly and its related components.

Air-Cooled Machine Parts

Exploded view and part numbers for the components of air-cooled ice machines.

Water-Cooled Machine Parts

Exploded view and part numbers for the components of water-cooled ice machines.

Ice Machine Electrical Components

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