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Follett 25CI425A Service Manual

Follett 25CI425A
56 pages
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801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com
Symphony Plus
25 and 50 Series
Ice and Water Dispensers
25CI425A/W, 25HI425A, 50CI425A/W, 50HI425A
Installation and Service Videos:
www.follettice.com/servicevideolibrary
01234624R04
Installation, Operation and Service Manual
Serial numbers above K39863
Please visit https://www.follettice.com/technicaldocuments
for the Operation and Service manual for your unit.
25/50HI425A-S Wall Mount Dispenser
with SensorSAFE Dispensing
25/50CI425A/W-L Countertop Dispenser
with Lever Dispensing
25/50CI425A/W-S Countertop Dispenser
with SensorSAFE™ Dispensing
25/50HI425A-SI Wall Mount
Ice-only Dispenser with
SensorSAFE Dispensing
25/50CI425A/W-LI Countertop Ice-only
Dispenser with Lever Dispensing
25/50CI425A/W-SI Countertop
Ice-only Dispenser with
SensorSAFE™ Dispensing
Welcome to Follett
Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and outstanding
after-the-sale support. To ensure that this equipment delivers that same degree of service, review this guide carefully
before you begin your installation.
Should you have need technical help, please call our Technical Service group at (877) 612-5086 or (610) 252-7301.
Please have your model number, serial number and complete and detailed explanation of the problem when
contacting Technical Service.
Getting Started
After uncrating and removing all packing material. Inspect the equipment for concealed shipping damage. All freight
is to be inspected upon delivery. If visible signs of damage exist, please refuse delivery or sign your delivery receipt
"damaged." Follett Customer Service must be notied within 48 hours. Wherever possible, please include detailed
photos of the damage with the original packaging so that we may start the freight claim process.

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Questions and Answers:

Follett 25CI425A Specifications

General IconGeneral
Model25CI425A
TypeIce and Water Dispenser
Cooling TypeAir-cooled
Dispensing OptionsIce and Water
Storage Bin MaterialPolyethylene
Ice Storage Capacity25 lbs
Water TemperatureChilled
Power Supply115V/60Hz/1
Ice TypeChewblet
Water Connection3/8"
Ice Production425 lb per 24 hours

Summary

Product Specifications

Electrical Requirements

Details on voltage, frequency, phase, and circuit requirements.

Environmental & Physical Specs

Operating conditions, clearances, and unit weight.

Plumbing Connections

Specifies drain, water inlet, and condenser connections.

Installation Guide

Pre-Installation Checklist

Key considerations and warnings before starting installation.

Countertop Unit Installation

Steps for installing units on counters with rear or bottom utility access.

Wall Mount Unit Installation

Instructions for mounting dispensers on walls, including sink requirements.

User Operation & Care

Dispenser & SensorSAFE Operation

Explanation of dispensing mechanisms and SensorSAFE technology.

Cleaning & Sanitizing Procedures

Recommended frequency and procedures for cleaning the ice machine and dispenser.

Weekly Cleaning Tasks

Routine cleaning tasks to be performed weekly.

Monthly Cleaning Tasks

Cleaning procedures recommended for monthly maintenance.

Semi-Annual Cleaning Tasks

Comprehensive cleaning for the ice machine and dispenser.

Service and Technical Information

Ice Machine Operation & Icemaking

Overview of the ice machine's functional systems and ice formation.

Electrical System & Wiring Diagrams

Electrical components, control board settings, and circuit diagrams.

Operational & Diagnostic Sequences

Normal operation stages and troubleshooting for common faults.

Performance Data & Refrigerant

Technical data on compressor performance, refrigerant type, and handling.

Troubleshooting & Repair

Dispenser Troubleshooting

Guides for diagnosing and resolving dispenser issues.

Ice Machine Removal & Service

Procedures for removing the ice machine and servicing its components.

Replacement Parts Catalog

Dispenser Components

Parts lists for dispenser exterior, drive, chute, electrical, and water systems.

Ice Machine Components

Parts for water treatment, ice machines (air/water-cooled), evaporator, and electrical components.

Warranty and Support

Product Registration & Feedback

Information on registering the product and providing feedback for warranty.

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