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Follett 25FB425A - User Manual

Follett 25FB425A
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Symphony Plus
25 and 50 Series
Ice and Water Dispensers
25FB425A/W, 50FB425A/W
Installation and Service Videos:
www.follettice.com/servicevideolibrary
01234616R02
801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com
Operation and Service Manual
After serial numbers L78614
Please visit https://www.follettice.com/technicaldocuments
for the Operation and Service manual for your unit.
25CR425A/W
50CR425A/W
25HR425A/W
50HR425A/W
25FB425A/W
50FB425A/W
Welcome to Follett
Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and outstanding
after-the-sale support. To ensure that this equipment delivers that same degree of service, review this guide carefully
before you begin your installation.
Should you have need technical help, please call our Technical Service group at (877) 612-5086 or (610) 252-7301.
Please have your model number, serial number and complete and detailed explanation of the problem when
contacting Technical Service.
Getting Started
After uncrating and removing all packing material. Inspect the equipment for concealed shipping damage. All freight
is to be inspected upon delivery. If visible signs of damage exist, please refuse delivery or sign your delivery receipt
"damaged." Follett Customer Service must be notied within 48 hours. Wherever possible, please include detailed
photos of the damage with the original packaging so that we may start the freight claim process.
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Summary

Welcome and Introduction

About Follett

Welcomes user and highlights company reputation for quality equipment and support.

Getting Started with Installation

Provides initial steps for uncrating, inspecting, and handling shipping damage for the equipment.

Product Identification and Safety

Understanding Model Numbers

Explains how to interpret Follett model numbers for ice dispensing equipment.

Important Safety Precautions

Lists critical safety warnings for handling and operating the dispenser unit.

Equipment Specifications

Electrical Requirements

Details electrical connections, voltage, amperage, and circuit protection for the dispenser.

Ambient and Water Conditions

Specifies acceptable air temperature, water temperature, and pressure ranges for optimal operation.

Plumbing and Ventilation Clearances

Outlines required plumbing connections and minimum ventilation clearances for installation.

Dry Weight Information

Provides the dry weight of the 25/50 FB models for handling and installation planning.

Installation Procedures

Pre-Installation Checks

Ensures the dispenser is installed level and SensorSAFE lenses are clear of protective film.

Installing Freestanding Dispensers

Step-by-step guide for positioning, leveling, and connecting water, drain, and power for freestanding units.

User Information and Operation

How the Dispenser Works

Explains the internal mechanism of the automatic-load ice and water dispenser.

SensorSAFE Dispensing Operation

Describes how the SensorSAFE infrared system detects containers and activates dispensing.

Cleaning and Sanitizing Overview

Introduces the importance of regular cleaning and recommended procedures for hygiene.

Routine Cleaning Procedures

Weekly Cleaning Tasks

Details daily cleaning for drain pan, drain line, and splash panel using approved methods.

Monthly Cleaning Tasks

Outlines monthly cleaning for the condenser unit to maintain performance.

Semi-Annual Cleaning Tasks

Covers comprehensive cleaning of the ice machine and dispenser, including safety precautions.

Ice Machine and Dispenser Cleaning

SafeCLEAN Plus Cleaning Process

Step-by-step guide for cleaning the ice machine and dispenser using SafeCLEAN Plus solution.

Chilled Water Accessory Cleaning

Specific instructions for cleaning the chilled water canister and coil.

Advanced Cleaning and Sanitizing

No-Rinse Sanitizing with IMS-III

Procedure for sanitizing the dispenser and ice machine using Nu-Calgon IMS-III.

Cabinet and Exterior Cleaning

Guidance on cleaning stainless steel panels and the exterior cabinet.

Wiring Diagram - Lever Models

Wiring Diagram - SensorSAFE Models

Dispenser Troubleshooting Guide

Troubleshooting Lever Models

Provides common problems, indicators, and corrective actions for lever-actuated dispensers.

Pre-Service Checks

Basic checks to perform before contacting technical service for assistance.

SensorSAFE Troubleshooting

SensorSAFE Board LED Status

Interprets LED indicators on the SensorSAFE control board for diagnosing issues.

Lens and Sensor Troubleshooting

Steps to inspect, clean, and test dispenser lenses and sensors for proper operation.

Disassembly and Replacement Instructions

Dispense Chute Removal

Steps to remove the dispenser front cover and dispense chute.

Dispense Wheel and Drive Bar Removal

Instructions for removing the dispense wheel, baffle, and drive bar.

Wheel Motor Removal

Procedure for disconnecting wiring and removing the wheel motor assembly.

Ice Transport Tube Replacement

Thermostat Locations

Replacement Parts: Dispenser Exterior

Replacement Parts: Wheel Motor and Drive System

Replacement Parts: Dispense Chute (Lever Models)

Replacement Parts: Dispense Chute (SensorSAFE Models)

Replacement Parts: Electrical Box (SensorSAFE)

Replacement Parts: Electrical Box (Lever Models)

Replacement Parts: Hopper Components

Replacement Parts: Tubing and Chilled Water

Water Treatment Accessories

Warranty and Support Information

Follett 25FB425A Specifications

General IconGeneral
BrandFollett
Model25FB425A
CategoryWater Dispenser
LanguageEnglish

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