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Follett Symphony Plus 12 Series - User Manual

Follett Symphony Plus 12 Series
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C/E12CI425A-L
countertop dispenser
C/E12CI425A-S
countertop dispenser with
SensorSAFE
infrared dispensing
(shown with legs accessory)
C/E12CI425A-LI
countertop, ice-only
dispenser
C/E12CI425A-SI countertop, ice-
only dispenser with SensorSAFE
infrared dispensing
01083880R02
801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com
Operation and Service Manual
Symphony Plus
12 Series
Ice and Water Dispensers
230 V 50 Hz, 220 V 60 Hz
Following installation, please forward this manual
to the appropriate operations person.

Other manuals for Follett Symphony Plus 12 Series

Questions and Answers

  • D
    Diane CookAug 11, 2025
    Why is my Follett Symphony Plus 12 not dispensing water?
    • R
      Rachel MaxwellAug 11, 2025
      If your Follett Water Dispenser does not dispense water, there are several possible causes: * A faulty water solenoid valve, which would require replacement. * A faulty dispense switch, which would also need replacing. * The power switch may be off or faulty. Check the switch, turn it on, or replace it if it's faulty.
  • A
    Andrew HernandezAug 18, 2025
    How to fix Follett Water Dispenser that does not dispense ice?
    • D
      Dr. Kathryn BeanAug 18, 2025
      If your Follett Water Dispenser is not dispensing ice, it could be due to a few reasons: 1. The power switch might be off or faulty. Check the switch; turn it on, or replace it if needed. 2. The dispense switch could be faulty. If so, replace it. 3. There might be a wheel motor malfunction. Inspect the motor and replace it if necessary.
  • M
    mossjoshuaAug 25, 2025
    What to do if Follett Symphony Plus 12 Water Dispenser dispenses ice and/or water continuously?
    • A
      Alicia GarciaAug 25, 2025
      If your Follett Water Dispenser is dispensing ice and/or water continuously, troubleshoot the appropriate lens/sensor and replace it if required.
  • T
    Todd PowellAug 29, 2025
    Why does the dispense wheel rotate continuously on my Follett Symphony Plus 12?
    • M
      michelle91Aug 29, 2025
      If the dispense wheel on your Follett Water Dispenser rotates continuously, it's likely that the dispense switch contacts are burned out. Replace the dispense switch to resolve this issue.
  • M
    Michael EsparzaSep 5, 2025
    Why does the ice machine run continuously on my Follett Water Dispenser?
    • A
      Angelica HamiltonSep 5, 2025
      If the ice machine in your Follett Water Dispenser runs continuously, it could be due to a faulty or incorrectly positioned bin stat. Check the bin stat for proper positioning. If the stat does not open when ice is placed on the capillary tube, replace the stat.

Follett Symphony Plus 12 Series Specifications

General IconGeneral
ModelSymphony Plus 12 Series
Dispenser TypeBottleless
Water CapacityVaries by model (refer to specific model spec sheet)
Water Dispense RateVaries by model (refer to specific model spec sheet)
Voltage115V
Power ConsumptionVaries by model (refer to specific model spec sheet)
DimensionsVaries by model (refer to specific model spec sheet)
WeightVaries by model (refer to specific model spec sheet)
Heating SystemNot applicable
CertificationsNSF, UL

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