Troubleshooting
Condition Potential Causes
Can’t create a MyKey威 • Key in the ignition is already a MyKey威.
• Key in the ignition is the last remaining
admin key (there always has to be at least
one admin key).
• Intelligent access key (if equipped) is not
in the backup slot (for vehicles with push
button start).
• SecuriLock威 passive anti-theft system is
disabled or in unlimited mode.
• Vehicle has been started using a non
Ford-approved remote start system that is
programmed as MyKey威. Refer to Using
MyKey威 with remote start systems section.
Cannot program the
MyKey威 optional
settings
• Key in the ignition is a MyKey威.
• No MyKeys威 are programmed to the
vehicle. Refer to Create a MyKey威 section.
• Vehicle has been started using a non
Ford-approved remote start system that is
programmed as MyKey威. Refer to Using
MyKey威 with remote start systems section.
Cannot clear MyKey威 • Key in the ignition is a MyKey威 .
• No MyKeys威 are programmed to the
vehicle. Refer to Create a MyKey威 section.
• Vehicle has been started using a non
Ford-approved remote start system that is
programmed as MyKey威. Refer to Using
MyKey威 with remote start systems section.
Lost the only admin key • Purchase a new key from your authorized
dealer.
Lost any key • For programming spare keys, refer to the
Programming spare keys section in this
chapter.
Locks and Security
131
2012 Explorer (exp)
Owners Guide, 2nd Printing
USA (fus)
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