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Carol McculloughSep 8, 2025
Why clothes do not smell like the softener after washing in my Fortress Technologies FFW1012C11E Washer?
- AAlbert McdonaldSep 9, 2025
If clothes washed in your Fortress Technologies Washer do not smell like the softener, it could be due to an insufficient amount of detergent or the detergent being placed into the wrong compartment, potentially mixing with the softener. If the water hardness is higher, using insufficient amount of detergent can cause the laundry to become stiff in time. Use appropriate amount of detergent according to the water hardness. If detergent is filled in the prewash compartment although prewash cycle is not selected, the machine can take this detergent during rinsing or softener step. Softener should not come into contact with detergent when being added. Wash and clean the drawer with hot water.


