FHMA 604 3G DC / FHMA 755 4G DC/DCL / FHMA 905 4G DCL / FHSM 604 3G DC
FHSM 604 4G / FHSM 755 4G DC / FHSM 905 4G DCL
– 12 –
EN
MAINTENANCE AND REPAIR
Before any maintenance operations disconnect
the appliance from the mains power supply.
In case of any operation problems, contact the
Franke Technical Service Centre.
Z
Make sure that maintenance on electrical
components is carried out only by the
manufacturer or the customer service.
Use original spare parts only.
Z
Make sure that damaged cables are
changed only by the manufacturer or the
customer service.
X
When contacting the customer service,
please provide the following information:
– type of fault
– appliance model (Art. / Cod.)
– serial number (S.N.)
This information is given on the data plate on
the booklet or under the hob.
X
If the hob doesn‘t operate correctly, before
calling the Franke Technical Service Centre,
refer to the Troubleshooting Guide to
determine the problem:
TROUBLESHOOTING GUIDE
Type of failure Check if:
A
The burner fails to ignite,
does not stay lit or the flame
is not steady
1
The gas or electrical supplies are not shut off
2
The gas supply tap is not open
3
The refillable gas cylinder (liquid gas) is not empty
4
The burner openings are not clogged
5
The plug end is not dirty
6
All the burner parts have not been positioned correctly
7
There are no draughts near the hob
8
When lighting the burner, the knob has not been pressed for enough time
to activate the protection device (see page 9 „Intended use“)
9
The burner openings are not clogged near the thermocouple
10
The minimum gas setting is not correct
B
The containers (pots, pans,
kettles) are not stable
11
The bottom of the container is not perfectly flat
12
The container is not centered on the burner
13
The grids have not been exchanged or positioned incorrectly
If after the above checks the fault still occurs, get in touch with the nearest Franke Technical
Service Centre.
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