11
FRIEDMAN 3-YEAR WARRANTY
Thank you for choosing Friedman. Friedman manufactures some of the world’s most
reliable and innovative guitar products. Friedman takes great pride in an extremely
thorough testing procedure, which is implemented on each product prior to shipment.
In the unlikely event that you have a problem with your Pre-Amp, please refer to warranty
below. Friedman stands behind our products like no other and we’re here to help you!
PRE-AMP: Friedman offers a limited 3 (three) year warranty to the original purchaser
that this Friedman Pre-Amp will be free from defects in material and workmanship. A dated
sales receipt will establish coverage under this warranty, PLEASE KEEP YOUR PROOF OF
PURCHASE TO USE YOUR WARRANTY. This warranty does not cover service or parts to
repair damage caused by accident, neglect, abuse, normal & wear, disaster, misuse, abuse,
over-powering, negligence, inadequate packing or shipping procedures and service, repair
or any modications to the product which have not been authorized or approved by
Friedman in writing.
ANY MODIFICATION TO THE PRE-AMP WILL VOID YOUR WARRANTY.
If this product is defective in materials or workmanship as warranted above, your sole
remedy shall be repair or replacement by Friedman as provided below.
CAUTION: Do NOT attempt to repair, modify or service your Pre-Amp by yourself!!!
Please read the instruction manual for all safety notications, warnings and instructions.
This Friedman Pre-Amp has extremely high voltages that can cause serious injury or death.
Do not remove the chassis from the Pre-Amp. All repair and service work must be
performed by Friedman or an authorized service center of Friedman.
ANY UNAUTHORIZED REPAIRS WILL VOID YOUR WARRANTY.
TUBES: Friedman warrants the original purchaser that the specic tubes used in Friedman
will be free from defects in material and workmanship for a period of 90 days from the
original date of purchase. A dated sales receipt will establish coverage under this warranty.
This tube warranty will automatically terminate 90 days after the original retail sales date.
This tube warranty is in lieu of all other expressed warranties. If tubes fail within the 90-day
warranty period, your sole remedy shall be replacement of tubes as provided below.
RETURN PROCEDURES: In the unlikely event that a defect occurs please email us at
friedmanamps@gmail.com. In most cases we can help you diagnose the problem over
the phone. If a product must be sent to us, please follow the procedure outlined below.
• Defective products must be shipped, together with proof of purchase, freight prepaid
and insured to the Authorized Friedman Service Center or directly to Friedman.
• If a product must be returned to Friedman for warranty replacement/repair, a Return
Authorization Number must be obtained from our Customer Service Department prior
to shipping the product.
• Please contact Friedman Customer Service Department for the Authorized Friedman
Service Center nearest you.
• Products must be shipped in their original packaging or its equivalent; in any case,
the risk of loss or damage in transit is to be borne by the purchaser.
• The Return Authorization Number must appear in large print directly below the
shipping address.
• Always include a brief description of the defect, along with your correct return
address and telephone number.
• When calling to inquire about a returned product, always refer to the Return
Authorization Number.
If Friedman determines that the unit was defective in materials or workmanship at any time
during the warranty period, Friedman has the option of repairing or replacing the product
at no additional charge, except as set forth below.
• All replaced parts become a property of Friedman. Products replaced or repaired
under this warranty will be returned via ground shipping within the United States
or Canada - freight prepaid.
• Friedman is not responsible for costs associated with expedited shipping, either to
Friedman or the return of the product to the customer.
All warranty repairs outside the United States and Canada must be directed to the dealer
or distributor from which you purchased the product.
INCIDENTAL OR CONSEQUENTIAL DAMAGE: In no event will Friedman be liable for
any incidental or consequential damages arising out of the use or inability to use of any
Friedman product, even if a Friedman dealer has been advised of the possibility of such
damages, or any other claim by any other party. Some states do not allow the exclusion or
limitation of consequential damages, so the above limitation and exclusion may not apply
to you. This warranty gives you specic legal rights and you may also have other rights
which may vary from state to state.
FOR YOUR PROTECTION: Please complete and send in the completed warranty registration
card to: Friedman Amplication, care of Boutique Amps Distribution, 5300 Harbor Street,
Commerce, CA 90040. Please send within (10) ten days of the date of purchase so that we
may contact you directly in the event a safety notication issued in accordance with the
1972 Consumer Product Safety Act.
CUSTOMER SUPPORT: Our dedicated and friendly staff is ready to help you with any
warranty or product questions you may have. Please email us at friedmanamps@gmail.com
Thank you again for choosing Friedman and we look forward to a long relationship.
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