Before you call for service, review this list. It may save you time and expense. The list includes common
occurrences that are not the result of defective workmanship or materials in this appliance.
Range is not level, Poor installation. Place oven rack in center of oven. Place a level on the oven rack. Adjust
leveling legs at base of range until the rack is level. When range is level, cooktop may
.........aPpear out of a!ignment if countertop is not !eve!.
Weak, unstable floor. Be sure floor is level and can adequately support range. If floor is
....sagging or slopping, contact a carpenter to correct the situation. .........................
Kitchen cabinet misalignment may make range appear to be unlevel. Be sure cabinets are
Cannot move Cabinets not square or are built in too tight. Contact a cabinet maker to correct the pr0blem. .........
appliance easily. Contact builder or installer to make appliance accessible.
Appliance must ................................................................................
be accessible for ....Carpet interferes with range Prov de sufficient space so range can be Ifred over carpet
service, Gas line is hard-plumbed. Have a flexible C.S.A international approved metal appliance
connector installed.
Entire range or oven Make sure cord/plug is plugged tightly into outlet.
does not operate, Service wiring is not complete. Call an authorized servicer.
Electrical power outage. Check house lights to be sure. Call your local electric company for
service.
displays any E code
error (ex,: E014)
of the surface control knobs were left in the ON positions (Figure 8). If a power failure should
occur, be sure to set all of the surface control knobs to the OFF position. This will reset the
surface controls.
Also, if the induction sensors cannot detect a pan made of the correct material or if the pan is
not centered properly or if the pan is too small, the power level will flash in the in the digital
display and the pan will not heat. After 3 minutes, an "Er" error code will be displayed until the
controls are set to OFF.
If the surface controls do not function and the "ER" message remains in any display after following
.....these procedures, contact your authorized servicer for ass!stance_.............................................................................................................................................................................
Cooktop control has detected a fault or error condition. Try turning electrical power supply
OFF and back ON to the appliance in order to reset main controls. If fault recurs, record fault
Oven control beeps Electronic control has detected a fault condition. Press CANCEL to clear the display and
and displays any F stop beeping. Reprogram oven. If fault recurs, record fault number. Press CANCEL and call
COde error (ex.: F!!) an author zed se_ cer foe ass stance
oven light does not ..........Replace or tighten bulb. See Changing Oven Light section in this Use & Care Guide.
work,
Electrical power outage. Check house lights to be sure. Call ,/our local electric company for service.
Surface unit does No power to the appliance. Check steps under "Entire Range or Oven Does Not Operate" in
not heat. this Before you Call checklist. ........................................
No cookware was placed on the induction cooking zones or the cookware material type is
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ncorrect for induction cook ng.
.......................... Incorrect control setting. Make sure the correct control is on for the surface unit to be used.
Surface units too Incorrect control setting. Make sure the correct control is on for the surface unit to be used.
hot or not hot Lightweight or warped pans used. Use only fiat, evenly balanced, medium or heavyweight
enough, cookware. Flat pans heat better than warped pans. Cookware materials and weight of the
material affect heating. Heavy-and medium- weight pans heat evenly. Because lightweight
pans heat unevenly, foods may burn easily.
Drip bowls are _ods with addsl such as tomatoesl if aiiowed to stand in/on 6owls will cause corrosion: ..................'
pitting or rusting. Remove and wash drip bowls as soon as possible after spillover. ................
Normal environment. Houses along sea coast are exposed to salt air. Protect bowls as much
as possible from direct exposure to salt air.
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