15 Problem Solving
488
Problem Solving
15
026-706
[Cause] Attempted to print a DocuWorks document of which printing is
prohibited.
[Remedy] Release the print prohibited settings using DocuWorks Viewer, and then
execute the operation again.
026-707
[Cause] When processing password-protected DocuWorks documents, the
password entered does not match that of the DocuWorks document.
[Remedy] Set the correct password on ContentsBridge.
026-708
[Cause] Exceeded the maximum limit for the scan data size that can be stored
for one job with Store & Send Link.
[Remedy] Take one of the following measures:
1) Reduce the resolution (scan quality) of the scan parameters and
execute the operation again.
2) Reduce the image with magnification of the scan parameters (such as
A3 > A4) and then execute the operation again.
3) If [Store & Send Link - Maximum File Size] is set to a small value,
increase the value.
026-709
[Cause] The capacity of the hard disk that can be used to store scan data with
Store & Send Link is insufficient.
[Remedy] Wait around one day, and when capacity becomes available as a result
of the automatic deletion of files, execute the operation again.
026-710
[Cause] The machine has received and e-mail encrypted by S/MIME, but does
not support the encryption method.
[Remedy] Take one of the following measures:
z
Ask the sender to send the e-mail encrypted by 3DES.
z
Disable the FIPS140 validation mode of the machine.
026-711
[Cause] Exceeded the maximum size allowed for a multi-page file when
scanning.
[Remedy] Take one of the following measures:
1) Reduce the resolution (scan quality) of the scan parameters and
execute the operation again.
2) Reduce the number of document pages and then execute the
operation again.
The maximum size is 2 GB for TIFF, XPS, and PDF, and 1 GB for XDW.
026-712
[Cause] An error occurred while operating from CentreWare Internet Services.
[Remedy] Retry after waiting for a while.
026-718
[Cause] Incompatible print parameters are used. The combination of the
specified features such as Document Size, Paper Size, Paper Tray, 2
sided printing, and Output Tray is incompatible.
[Remedy] Confirm the print data, and try printing again.
026-719
[Cause] An error occurred while operating the Store to USB service.
[Remedy] Wait for a while and execute the operation again. If the error still is not
resolved, contact our Customer Support Center.
026-720
[Cause] The capacity of the USB memory device of the recipient is insufficient
while performing the Store to USB service.
[Remedy] Confirm the amount of available space.
026-721
[Cause] An error occurred while operating the Store to USB service.
[Remedy] Check the following conditions:
z
The USB memory device is inserted into the USB memory slot.
z
The USB memory device is accessible from your computer.
z
The unencrypted USB memory device is used.
Error Code Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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