Error Code
515
Problem Solving
15
116-387
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the same message is
displayed again, contact our Customer Support Center.
116-388
[Cause] The optional hard disk is not installed.
[Remedy] Install the hard disk. Contact our Customer Support Center.
116-389
[Cause] The Extension System Memory (optional) is not installed.
[Remedy] Install the Extension System Memory (optional). Contact our Customer
Support Center.
116-390
[Cause] An error occurred in the machine.
[Remedy] Follow the message displayed on the touch screen and initialize the
memory of the machine.
116-391
116-392
116-393
116-394
116-395
116-396
116-397
116-399
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the same message is
displayed again, contact our Customer Support Center.
116-700
[Cause] Memory is insufficient for Image Extension Kit.
[Remedy] Select Standard for the image quality.
116-701
[Cause] Unable to use the 2 Sided Printing feature because of insufficient
memory.
[Remedy] Increase memory, or install the hard disk if it is not installed.
116-702
[Cause] A print job was processed using a substitute font.
[Remedy] Check the print data.
116-703
[Cause] An error occurred during PostScript (optional) processing.
[Remedy] Check the print data.
116-704
[Cause] An error occurred when reading the data on the media.
[Remedy] Check whether the media is inserted correctly.
116-705
116-706
116-707
116-708
116-709
[Cause] An error occurred when reading data on the media.
[Remedy] Use a computer to confirm the content recorded on the media.
116-710
[Cause] The correct document size could not be judged because the receive
data exceeded the HP-GL/2 (optional) spool size.
[Remedy] Increase the size assigned to HP-GL/2 auto layout memory.
116-713
[Cause] The job was divided to be printed because of insufficient disk space.
[Remedy] Delete unnecessary data from the hard disk to free up disk space.
116-714
[Cause] An HP-GL/2 (optional) command error occurred.
[Remedy] Check the print data.
116-716
116-717
[Cause] An error occurred when reading the data on the media.
[Remedy] On a computer, confirm the content recorded on the media.
Error Code Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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