14 Problem Solving
486
Problem Solving
14
018-771
O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "71" (affecting multiple DSAs) for
Address Book query.
[Remedy] Have your network administrator confirm the LDAP server
status.
018-780
O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "80" (unknown error) for Address
Book query.
[Remedy] Have your network administrator confirm the LDAP server
status.
018-781
O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. Connection to the server cannot
be established for the Address Book query.
[Remedy] Take one of the following measures:
z
Confirm the network cable connection.
z
If the network cable connection has no problem, confirm
the active status of the target server.
z
Check whether the server name has been correctly set
for [LDAP Server/Directory Service Settings] under
[Remote Authentication Server/Directory Service].
018-782
O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "82" (program error or SASL
authentication error) for Address Book query.
[Remedy] Have your network administrator confirm the LDAP server
status.
018-783
O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "83" (encoding error) for Address
Book query.
[Remedy] Have your network administrator confirm the LDAP server
status.
018-784
O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "84" (decoding error) for Address
Book query.
[Remedy] Have your network administrator confirm the LDAP server
status.
018-785
O [Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251
Result Message No "85" (timeout) for Address Book
query.
[Remedy] Change the search conditions/start position to narrow the
search range, and execute the operation again. If the error
still is not resolved, consult your network administrator.
Error Code
Category
Cause and Remedy
CPFSMO
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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