Fuji Xerox ApeosPort-IV C3373 Administration Guide

Error Code
501
Problem Solving
15
016-562
[Cause] Multiple entries containing the same smart card information were found in the guest
database of Active Directory, ApeosWare Authentication Management or ApeosWare
Authentication Agent.
[Remedy] Correct the guest database entries of Active Directory, or ApeosWare Authentication
Management or ApeosWare Authentication Agent so that they do not contain the
same smart card information.
016-563
[Cause] The job cannot continue because there is insufficient memory for the Image Extension
Kit.
[Remedy] Select Standard for the image quality. If the error still is not resolved, contact our
Customer Support Center.
016-564
[Cause] Failed to authenticate the Remote Download server.
[Remedy] Confirm the login name and password to access the Remote Download server. If the
error still is not resolved, contact the Customer Support Center.
016-569
[Cause] Authentication Agent error
[Remedy] Contact our Customer Support Center.
016-574
[Cause] The machine failed to transfer data using FTP of the Scan to PC service because the host
or server name of the FTP server could not be resolved when accessing the DNS server.
[Remedy] Confirm the connection to the DNS server. Check whether the FTP server name is
registered correctly on the DNS server.
016-575
[Cause] The machine failed to transfer data using FTP of the Scan to PC service because the
DNS server address was not registered on the machine.
[Remedy] Specify the correct DNS server address. Or, specify the destination FTP server by using
its IP address.
016-576
[Cause] The machine failed to transfer data using FTP of the Scan to PC service because it could
not connect to the FTP server.
[Remedy] Ensure that both the destination FTP server and the machine are available for network
communications, by checking the following conditions:
z
The IP address of the server is set correctly.
z
The network cables are plugged in securely.
016-577
[Cause] Unable to connect to the FTP service of the destination server.
[Remedy] Take one of the following measures:
z
Check whether the FTP service of the server is activated.
z
Check whether the FTP port number of the server is correctly registered on the
machine.
016-578
[Cause] The machine failed to transfer data using FTP of the Scan to PC service because of
unsuccessful login to the FTP server.
[Remedy] Check whether the login name (user name) and password are correct.
016-579
[Cause] The machine failed to transfer data using FTP of the Scan to PC service because the
scanned image could not be saved in the FTP server after connection.
[Remedy] Check whether the FTP server's save location is correct.
016-580
[Cause] The machine failed to transfer data using FTP of the Scan to PC service because the file
or folder name on the FTP server could not be retrieved after connection.
[Remedy] Confirm the access privilege for the FTP server.
Error Code Cause and Remedy

Fuji Xerox ApeosPort-IV C3373 Specifications

General

Print Resolution	1200 x 2400 dpi
Copy Resolution	600 x 600 dpi
Duplex Printing	Yes
Functions	Print, Copy, Scan, Fax
Memory (Standard)	2 GB
Fax Transmission Speed	33.6 kbps
Print Speed	33 ppm
Scan Speed	55 ipm
Network Connectivity	10/100/1000Base-T Ethernet, USB 2.0
Paper Size	A3, A4, A5