15 Problem Solving
502
Problem Solving
15
016-581
[Cause] The machine failed to transfer data using FTP of the Scan to PC service because the
suffix of the name of the file or folder exceeded the limit value when the machine was
connected to the server and the name of a file or folder on the server was determined.
[Remedy] Change the file name or forwarding destination folder of the scan server. Also try
moving or deleting the files within the forwarding destination folder.
016-582
[Cause] The machine failed to transfer data using FTP of the Scan to PC service because files
could not be created on the FTP server after connection.
[Remedy] Take one of the following measures:
z
Check whether the specified file name can be used in the save location.
z
Check whether enough space is available in the save location.
016-583
[Cause] Failed to create the lock directory in the FTP server while transferring data using FTP of
the Scan to PC service.
[Remedy] Take one of the following measures:
z
If the lock directory (*.LCK) exists in the destination, delete it manually, and then
execute the operation again.
z
Check whether the specified name is available in the save location.
z
Confirm that the specified name is not duplicated in the save location.
z
Check whether enough space is available in the save location.
016-584
[Cause] The machine failed to transfer data using FTP of the Scan to PC service because folders
could not created on the FTP server after connection.
[Remedy] Take one of the following measures:
z
Check whether the specified folder name can be used in the save location.
z
Check whether the same folder name exists in the save location.
z
Check whether enough space is available in the save location.
016-585
[Cause] The machine failed to transfer data using FTP of the Scan to PC service because files
could not be deleted on the FTP server after connection.
[Remedy] Confirm the access privilege for the FTP server.
016-586
[Cause] The machine failed to delete the lock directory while transferring data using FTP of the
Scan to PC service.
[Remedy] Take one of the following measures:
z
Confirm the access privilege for the server.
z
If the lock directory (*.LCK) exists in the destination, delete it manually, and then
execute the operation again.
016-587
[Cause] The machine failed to transfer data using FTP of the Scan to PC service because folders
could not be deleted on the FTP server after connection.
[Remedy] Confirm the access privilege for the FTP server.
016-588
[Cause] The machine failed to transfer data using FTP of the Scan to PC service because the
data could not be written on the FTP server after connection.
[Remedy] Check whether enough space is available in the save location.
016-589
[Cause] The machine failed to transfer data using FTP of the Scan to PC service because the
data could not be read from the FTP server after connection.
[Remedy] Confirm the access privilege for the FTP server.
016-590
[Cause] The machine failed to transfer data using FTP of the Scan to PC service because there
are duplicate file names.
[Remedy] Set [Do Not Save] for the action for file name conflict.
Error Code Cause and Remedy