Error Code
503
Problem Solving
15
016-591
[Cause] The machine failed to perform the additional processing for the file name conflict using
FTP of the Scan to PC service.
[Remedy] If [Add to Existing Folder] is set for the additional processing for file name conflict,
confirm that the file format is not multi-page.
016-592
[Cause] The machine failed to access the NEXTNAME.DAT file using FTP of the Scan to PC
service.
[Remedy] When [Add to Existing Folder] is set as the process to be executed in case of a file name
duplication, check the NEXTNAME.DAT file is correct.
016-593
[Cause] The machine failed to transfer data using FTP of the Scan to PC service because an
internal error occurred after connection to the FTP server.
[Remedy] Execute the operation again. If the error still is not resolved, contact our Customer
Support Center.
016-594
016-595
[Cause] The machine failed to transfer data using FTP of the Scan to PC service because a
network error occurred.
[Remedy] Execute the operation again. If the error still is not resolved, contact our Customer
Support Center.
016-596
[Cause] The machine failed to transfer data using FTP of the Scan to PC service because a
network error occurred.
[Remedy] Execute the operation again. If the error still is not resolved, contact our Customer
Support Center.
016-597
[Cause] The machine failed to transfer data using FTP of the Scan to PC service because a
network error occurred.
[Remedy] Stop all accesses from the other devices, and then execute the operation again. If the
error still is not resolved, contact our Customer Support Center.
016-598
016-599
[Cause] The size of an e-mail page exceeds the maximum message size because of page
splitting.
[Remedy] Take one of the following measures:
z
Reduce the file size for [Quality/File Size].
z
Increase the value for [Maximum Split Count].
For more information on [Quality/File Size], refer to "5 Scan" > "E-mail Options/Filing Options" > "Quality/File Size
(Specifying an Image Compression Ratio When Scanning)" in the User Guide.
For more information on [Maximum Split Count], refer to "Maximum Split Count" (P.252).
016-700
[Cause] The job was suspended because the number of the digits for the Secure Print or Charge
Print passcode set on the print driver was less than the value specified in [Minimum
Passcode Length for Stored Job] on the machine.
[Remedy] On the print driver, set the passcode string equal to or longer than the value specified in
[Minimum Passcode Length for Stored Job].
016-701
[Cause] Unable to process print data because of insufficient memory.
[Remedy] Stop unnecessary ports or delete unnecessary data to increase memory.
016-702
[Cause] Unable to process print data because of insufficient print page buffer.
[Remedy] Take one of the following measures:
z
Set [Image Quality] to [Standard].
z
Increase the print page buffer size.
z
Add memory.
For more information on the [Image Quality], refer to the help of the print driver. For more information about memory,
refer to ""Allocate Memory" (P.223).
Error Code Cause and Remedy