Table of Contents
13
Unable to Send a Scanned Document over the Network (FTP/SMB)..................................481
Unable to Send E-mail.............................................................................................................................482
The Image is not What was Expected..............................................................................................482
Network-related Problems ...........................................................................................................................484
When you cannot communicate with other SMB machines...................................................484
When using TCP/IP...................................................................................................................................484
CentreWare Internet Services Problems..........................................................................................485
E-mail Features Problems ......................................................................................................................486
Internet/Intranet Connection Problems..........................................................................................487
IPv4 and IPv6 Connection Problems.................................................................................................489
Media Print - Text Trouble ...........................................................................................................................492
Media Print - Photos Trouble ......................................................................................................................493
Error Code...........................................................................................................................................................494
Other Errors..................................................................................................................................................593
Paper Jams.........................................................................................................................................................594
Paper Jams in Top Left Cover A ..........................................................................................................595
Paper Jams in Bottom Left Cover C...................................................................................................596
Paper Jams in Top Left Cover D ..........................................................................................................596
Paper Jams in Trays 1 to 4 ....................................................................................................................597
Paper Jams in Tray 3 (When Tandem Tray Module is Installed) ..........................................598
Paper Jams in Tray 4 (When Tandem Tray Module is Installed) ..........................................598
Paper Jams in Tray 5 (Bypass Tray)...................................................................................................599
Paper Jams in Tray 6 (HCF B1) (Optional)......................................................................................600
Paper Jams in Duplex Module B..........................................................................................................602
Paper Jams in Finisher-A1......................................................................................................................602
Paper Jams in Finisher-B1......................................................................................................................603
Paper Jams in C3 Finisher / C3 Finisher with Booklet Maker...................................................604
Paper Jams in the Folder Unit CD1....................................................................................................611
Document Jams ...............................................................................................................................................615
Duplex Automatic Document Feeder B1-C ....................................................................................615
Duplex Automatic Document Feeder B1-PC (optional).............................................................616
Stapler Faults ....................................................................................................................................................619
Staple Jams in Staple Cartridge (for Finisher-A1)........................................................................620
Staple Jams in Staple Cartridge (for Finisher-B1)........................................................................621
Staple Jams in Staple Cartridge
(for C3 Finisher and C3 Finisher with Booklet Maker)................................................................623
Booklet Staple Jams in Booklet Staple Cartridge
(for C3 Finisher with Booklet Maker).................................................................................................624
16 Appendix .................................................................................................................................................627
Specifications....................................................................................................................................................628
Printable Area ...................................................................................................................................................653
Standard Printable Area.........................................................................................................................653
Extended Printable Area.........................................................................................................................653
Internal Fonts ...................................................................................................................................................654
Optional Components ...................................................................................................................................656
Fold Position Adjustment.............................................................................................................................659