Error Code
343
Problem Solving
14
016-516
O [Cause] The PrintTicket included in the XPS document includes an
invalid description or a format not supported by the
machine.
[Remedy] Confirm whether there is a problem with the way the
application that sent the print job was used, or the content
of the print instruction.
If there is no problem, confirm the operation of the
application with not us but the company that created the
application that sent the print job.
If the problem persists, contact our Customer Support
Center.
016-517
O [Cause] There is an error with the content described in the
PostScript file.
[Remedy] Print with the PostScript driver. Furthermore, modify
ProcessColorModel described in the PostScript file so that
the color mode is not changed.
016-518
O [Cause] PS booklet and Watermark were specified at the same
time.
[Remedy] Specifying a combination of PS booklet and Watermark is
not possible. Cancel one of them.
016-519
O [Cause] The number of pages reached the specified maximum
number of pages, and the print job is terminated.
[Remedy] Have the system administrator change the maximum limit
of printable pages.
016-522
O [Cause] LDAP server SSL authentication error. Unable to get an
SSL client certificate.
[Remedy] The LDAP server is requesting an SSL client certificate.
Set an SSL client certificate on the machine.
016-523
O [Cause] LDAP server SSL authentication error. The server
certificate data is incorrect.
[Remedy] The machine cannot trust the SSL certificate of the LDAP
server. Register the root certificate for the LDAP server's
SSL certificate to the machine.
016-524
O [Cause] LDAP server SSL authentication error. The server
certificate will expire soon.
[Remedy] Change the SSL certificate of the LDAP server to a valid
one. This error can be cleared if you select [Off] for [LDAP
- SSL/TLS Communication] under [SSL/TLS Settings] on
the machine; however, note that selecting this option will
not ensure the validity of the LDAP server.
016-525
O [Cause] LDAP server SSL authentication error. The server
certificate has expired.
[Remedy] Change the SSL certificate of the LDAP server to a valid
one. This error can be cleared if you select [Off] for [LDAP
- SSL/TLS Communication] under [SSL/TLS Settings] on
the machine; however, note that selecting this option will
not ensure the validity of the LDAP server.
Error Code
Category
Cause and Remedy
CPFSMO
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
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