14 Problem Solving
344
Problem Solving
14
016-526
O [Cause] LDAP server SSL authentication error. The server name
does not match the certificate.
[Remedy] Set the same LDAP server address to the machine and to
the SSL certificate of the LDAP server. This error can be
cleared if you select [Off] for [LDAP - SSL/TLS
Communication] under [SSL/TLS Settings] on the
machine; however, note that selecting this option will not
ensure the validity of the LDAP server.
016-527
O [Cause] LDAP server SSL authentication error. This is an SSL
authentication internal error.
[Remedy] Software has a problem. Contact our Customer Support
Center.
016-529
O [Cause] An error occurred while connected to the Remote
Download server. There was no response from the server
within the specified time (60 seconds).
[Remedy] Check the network connection. Check whether the
Remote Download server is correctly configured on the
network.
016-533
O [Cause] Kerberos server authentication protocol error
[Remedy] The time difference between the machine and the
Kerberos server exceeded the clock skew limit value set
on the Kerberos server. Check if the clocks on the
machine and Kerberos server are correctly set. Also check
the settings of the summer time and the time zone as well
on the machine and Kerberos server.
016-534
O [Cause] Kerberos server authentication protocol error
[Remedy] The realm set on the machine does not exist on the
Kerberos server, or the Kerberos server address set on
the machine is invalid for connection. Check if the realm
name and the server address have been correctly set on
the machine. For connection to Windows 2000 or
Windows 2003 Server, specify the realm name in
uppercase.
016-535
O [Cause] The specified file does not exist on the Remote Download
server.
[Remedy] Check the file.
016-536
O [Cause] An error occurred when accessing the DNS prior to
connecting to the Remote Download server.
[Remedy] Check the connection with the DNS. Also check whether
the Remote Download server name is registered to the
DNS.
016-537
O [Cause] Could not connect to the Remote Download server. The
port of the destination Remote Download server is not
open.
[Remedy] Check the port in the network settings.
Error Code
Category
Cause and Remedy
CPFSMO
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
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