Error Code
383
Problem Solving
14
027-722
O [Cause] The jobs was timed out during connection with an
application interface destination.
[Remedy] Try to process the job flow again.
027-723
O [Cause] Authentication at the application interface destination
(ApeosWare Flow Service) failed.
[Remedy] Check the user name and password that is used when
creating a job flow.
027-724
O [Cause] An application interface destination (ApeosWare Flow
Service) could not be accessed.
[Remedy] Check whether ApeosWare Flow Service operates
correctly. When it is operating correctly, check the log.
027-725
O [Cause] A job operation failed using an application interface.
[Remedy] Check whether the application linked (ApeosWare Flow
Service) operates correctly. When it is operating correctly,
check the log. When it is not operating, check the network
environments.
027-726
O [Cause] The status of the application interface destination
(ApeosWare Flow Service) is unknown.
[Remedy] Check whether ApeosWare Flow Service operates
correctly. When it is operating correctly, check the log.
027-727
O [Cause] A parameter is illegal during an application interface.
[Remedy] Try to process the job flow again.
027-728
O [Cause] The number of files that are to be sent to external services
exceeded the maximum number.
[Remedy] Reduce the number of files, and send them again.
027-730
O O [Cause] The number of the document pages attached to the SMTP
mail is more than the maximum number of pages allowed
for the Split Send feature.
[Remedy] Reduce the number of the document pages, and try again.
027-737
O O [Cause] An error occurred while reading data from the job template
pool server.
[Remedy] Check to see whether you have privileges for the directory
which stores the job template.
027-739
O O [Cause] Unable to find the specified job template pool server.
[Remedy] Check the path name of the job template pool server.
027-740
O O [Cause] Unable to login to the job template pool server.
[Remedy] Check the login user name and password.
027-741
O O [Cause] Unable to connect to the job template pool server.
[Remedy] Ask the network administrator to check the network and
server environments.
027-742
O O [Cause] Unable to store job template due to insufficient hard disk
space.
[Remedy] Remove unnecessary data from the hard disk to increase
free disk space.
027-743
O O [Cause] The specified job template pool server is incorrect.
[Remedy] Check the settings of the job template pool server.
Error Code
Category
Cause and Remedy
CPFSMO
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
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